Executive Operations Director
4 days ago
MarketStar Overview:
At MarketStar, we believe in fostering growth for our clients, employees, and community. With over 35 years of experience, we have been generating revenue for innovative tech companies through our outsourced B2B demand, sales, customer success, and revenue operations solutions. Our award-winning workplace culture and commitment to six core values have made us a top employer in our industry.
We are passionate about cultivating career advancements for our people through mentorship, leadership, and career-development programs. Our exceptional team is the cornerstone of MarketStar's accomplishments, and we are proud to be an equal opportunities employer.
About This Role:
This Executive Operations Director position offers a unique opportunity to join our global team and drive innovation and success. As a key member of our operations team, you will be responsible for developing, implementing, and monitoring day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
You will also plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks. Additionally, you will devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.
Key Responsibilities:
- Develop and implement operational systems and processes to drive efficiency and productivity
- Monitor and analyze key metrics to inform business decisions
- Identify and implement process improvements to maximize output and minimize costs
- Oversee customer support processes to enhance customer satisfaction
- Manage and develop a high-performing team of operations professionals
Requirements:
- Bachelor's degree in Business, Engineering, Marketing, or a related field; MBA an asset
- Minimum of 5-13 years of experience in a similar management role
- Proven track record of driving business growth and improving operational efficiency
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
What We Offer:
As an Executive Operations Director at MarketStar, you can expect a competitive salary of $110,000 - $140,000 per annum, plus a range of employee-centric benefits including comprehensive health insurance, generous leave policy, Covid support, vaccination drives, wellbeing sessions, real-time grievance redressal, and work flexibility.
We are a people-first organization with policies and processes that help you bring your best self to work every day. Join us and be part of an organization that prioritizes growth, development, and innovation.
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