Debt Recovery Team Lead

4 weeks ago


Hyderabad, Telangana, India IDFC FIRST Bank Full time

Role Overview:

The role bearer will oversee a team responsible for managing delinquencies in an assigned credit portfolio. This includes coordinating operational recovery activities, ensuring adherence to corporate policies, and minimizing front-end delinquencies.

Key Responsibilities:

  1. Manage a team of collectors to ensure efficient recovery of delinquent accounts.
  2. Collaborate with the legal team to provide sound advice on managing delinquencies.
  3. Track and control delinquency rates, focusing on non-starters and high-risk accounts.
  4. Develop and implement strategies to improve collection efficiency and reduce costs.
  5. Ensure compliance with legal guidelines and regulations.
  6. Monitor productivity and performance, setting parameters for collectors and reviewing progress daily.

Requirements:

  • 5-10 years of experience in collections and debt recovery.
  • Graduate in any field.

About IDFC FIRST Bank:

IDFC FIRST Bank is a leading financial institution committed to delivering exceptional customer experiences. As a collections manager, you will play a critical role in ensuring the bank's financial objectives are met while maintaining a strong focus on customer satisfaction.



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