Healthcare Appointment Coordinator
4 days ago
About Macro Outsourcing
We are a leading Business Process Outsourcing (BPO) firm based in New Delhi, specializing in delivering customized outsourcing services, including customer support and data management.
Our commitment to excellence has established us as a trusted partner for our clients, enabling us to provide efficient and cost-effective solutions while adhering to the highest quality and security standards.
About the Role
We seek an Appointment Scheduler fluent in Spanish & English, with strong communication skills in both languages, to join our team at Macro Outsourcing in New Delhi. This full-time, on-site position requires candidates equipped to engage effectively with clients and contribute positively to our collaborative work environment.
Key Responsibilities
- Respond to incoming calls and make outgoing calls to patients in the USA.
- Schedule appointments and follow up with patients.
- Provide exceptional customer support in both English and Spanish, promptly addressing enquiries and resolving issues.
- Collaborate with cross-functional teams to ensure smooth communication and workflow.
- Assist in developing and implementing Spanish-language content for various projects.
Qualifications and Requirements
- Fluency in both Spanish & English is required.
- Strong interpersonal skills and ability to engage effectively with clients.
- Fresh graduates with excellent Spanish & English speaking skills are welcome to apply.
Estimated Salary: $40,000 - $60,000 per annum
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