Healthcare Appointment Coordinator

4 days ago


Delhi, Delhi, India Macro Outsourcing Full time

About Macro Outsourcing

We are a leading Business Process Outsourcing (BPO) firm based in New Delhi, specializing in delivering customized outsourcing services, including customer support and data management.

Our commitment to excellence has established us as a trusted partner for our clients, enabling us to provide efficient and cost-effective solutions while adhering to the highest quality and security standards.

About the Role

We seek an Appointment Scheduler fluent in Spanish & English, with strong communication skills in both languages, to join our team at Macro Outsourcing in New Delhi. This full-time, on-site position requires candidates equipped to engage effectively with clients and contribute positively to our collaborative work environment.

Key Responsibilities

  • Respond to incoming calls and make outgoing calls to patients in the USA.
  • Schedule appointments and follow up with patients.
  • Provide exceptional customer support in both English and Spanish, promptly addressing enquiries and resolving issues.
  • Collaborate with cross-functional teams to ensure smooth communication and workflow.
  • Assist in developing and implementing Spanish-language content for various projects.

Qualifications and Requirements

  • Fluency in both Spanish & English is required.
  • Strong interpersonal skills and ability to engage effectively with clients.
  • Fresh graduates with excellent Spanish & English speaking skills are welcome to apply.

Estimated Salary: $40,000 - $60,000 per annum



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