Head of Learning and Development
3 days ago
Company Overview:
Firstsource is a leading provider of customized Business Process Management (BPM) services, trusted by 100+ top brands worldwide.
We offer a rightshore delivery model with solutions covering the customer lifecycle across Healthcare, Telecommunications & Media, and Banking, Financial Services and Insurance Verticals.
Ours is a global company with a presence in the US, UK, India, and Philippines, serving Fortune 500 & FTSE 100 companies.
About the Role:
We are seeking an experienced Head of Learning and Development to lead our training and development function.
The ideal candidate will have a strong understanding of BPO operations, industry-specific processes, and best practices.
You will be responsible for developing and implementing effective training strategies that align with the company's objectives.
Responsibilities:
- Develop and implement a comprehensive training strategy to support the company's goals.
- Lead and manage the training team, including trainers, training managers, and coordinators.
- Create and maintain training curricula covering various aspects of the BPO industry.
- Oversee the design and delivery of training programs, including classroom training, e-learning, on-the-job training, and workshops.
- Implement assessment tools and evaluations to measure the effectiveness of training programs.
- Ensure high-quality standards for training programs and trainers.
- Stay up-to-date with industry regulations and ensure compliance.
- Incorporate innovative training technologies and tools to enhance training efficiency.
- Budget management for the training department.
- Collaborate with stakeholders to identify training needs and provide support for employee development.
- Analyze training data and metrics to make data-driven decisions.
Requirements:
- A bachelor's degree in a relevant field; a master's degree or relevant certifications are a plus.
- Proven experience in training and development, with several years of leadership experience.
- Strong understanding of BPO operations, industry-specific processes, and best practices.
- Excellent communication and presentation skills.
- Proficiency in learning management systems and training software.
- Analytical and data-driven decision-making skills.
- Leadership and team management abilities.
What We Offer:
We offer a competitive salary ($120,000 - $180,000 per year), benefits package, and career growth opportunities for the right candidate.
-
Head of Learning and Development Strategy
2 weeks ago
Hyderabad, Telangana, India Kshema Full timeJob SummaryWe are seeking an experienced Head of Learning and Development Strategy to join our team at Kshema. This is a direct company appointment employment with significant importance for overall Kshema groups L&D activities.About the RoleThe Head of Learning and Development Strategy will have accountability for coordinating L&D tasks of all locations and...
-
Head of Sales Growth
2 weeks ago
Hyderabad, Telangana, India NetCom Learning Full timeJob OverviewWe are seeking a skilled Head of Sales Growth to drive sales expansion and revenue growth at NetCom Learning in Hyderabad. This role is perfect for an experienced sales leader who can craft and execute strategies to achieve targets.About the RoleThe successful candidate will be responsible for leading our sales team to identify new business...
-
Academic Development Director
2 weeks ago
Hyderabad, Telangana, India Dreamtime Learning Full timeJob OverviewDreamtime Learning is seeking a highly skilled and experienced Academic Development Director to join our team. As a key member of our organization, you will be responsible for driving enrollment growth through effective sales strategies and training programs.
-
Learning and Development Specialist
1 month ago
Hyderabad, Telangana, India Refining Skills Academy Full timeJob Description:**Role Overview**As a Learning and Development Specialist at Refining Skills Academy, you will play a crucial role in shaping the learning culture of our organization. The primary focus of this position is to assess organizational training needs, design development programs, and ensure they align with business goals.**Key...
-
Director of Learning and Development
3 days ago
Hyderabad, Telangana, India Firstsource Full timeJob Overview:Firstsource, a leading provider of customized Business Process Management (BPM) services, is seeking a Director of Learning and Development to play a critical role in ensuring employees are well-trained and equipped with the skills and knowledge needed to excel in their roles.The successful candidate will lead the training and development...
-
Director of Learning and Development
20 hours ago
Hyderabad, Telangana, India Firstsource Full timeUnlock your career potential as the Director of Learning and Development at Firstsource, a leading provider of customized Business Process Management (BPM) services.About UsWe are a trusted custodian and long-term partner to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering...
-
Strategic HR Business Partner
6 days ago
Hyderabad, Telangana, India Head Digital Works Full timeJob SummaryWe are seeking a highly experienced Strategic HR Business Partner to join our team at Head Digital Works. This role will be responsible for providing strategic HR leadership and support to our dynamic organization.About the RoleThe successful candidate will partner closely with business leaders to develop and implement HR strategies and...
-
Strategic HR Business Partner
7 days ago
Hyderabad, Telangana, India Head Digital Works Full timeAbout the RoleWe are seeking a highly skilled Strategic HR Business Partner - Talent Development Lead to join our team at Head Digital Works. This is an exciting opportunity for a motivated and experienced HR professional to drive business success through effective talent development strategies.
-
Learning and Development Professional
4 days ago
Hyderabad, Telangana, India HighRadius Full timeAbout HighRadiusHighRadius, a leading provider of cloud-based software solutions, empowers organizations to optimize their financial processes.We have successfully transformed the financial operations of over 1000+ prominent companies worldwide. Our prestigious clients include renowned brands like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company,...
-
High-Performance Java Developer
1 week ago
Hyderabad, Telangana, India Head Digital Works Full timeJob Overview">We are Head Digital Works, a pioneer and one of India's largest online skill-gaming companies that develop and operate zeal-driven applications for online gaming enthusiasts. With more than 50 million users and multiple brand verticals like A23Rummy and Cricket.com, we have come a long way in the past years.">About Us">We're a diverse group of...
-
Store Head
1 month ago
Hyderabad, Telangana, India Gamut HR Solutions Full time{\"Company Overview\":\"Gamut HR Solutions is a leading HR consulting firm that specializes in finding the right job opportunities for individuals. With a team of 2-10 employees, we are committed to providing quality services and helping candidates secure their dream jobs.\", \"Job Overview\":\"We are seeking a Store Head for our Premium Store in Hyderabad....
-
HR Business Strategist
3 weeks ago
Hyderabad, Telangana, India Head Digital Works Full timeHead Digital Works is a forward-thinking organization that values innovative thinking and strategic partnerships. We are seeking an experienced HR Business Strategist to join our team.Role Overview:The HR Business Strategist will be responsible for providing expert HR guidance and support to our senior leadership team, driving business outcomes and fostering...
-
Chief Learning Experience Officer
2 weeks ago
Hyderabad, Telangana, India Indian School of Business Full timeJob DescriptionThe Indian School of Business is seeking an experienced Instructional Designer to play a crucial role in designing engaging and effective learning experiences, with a primary focus on video-based instructional content.About the Role:This senior position involves collaborating with internal teams, industry experts, and external vendors to...
-
Organizational Learning Strategist
2 weeks ago
Hyderabad, Telangana, India HighRadius Full timeHighRadius, a leading provider of cloud-based software solutions, is seeking an experienced Organizational Learning Strategist to join its team.The ideal candidate will have a strong background in learning and development, with a focus on instructional design, content creation, and training facilitation.This role involves working closely with key...
-
PostgreSQL Database System Architect
6 days ago
Hyderabad, Telangana, India Head Digital Works Full timeWe are seeking an experienced PostgreSQL Database System Architect to join our team at Head Digital Works and play a critical role in designing, installing, configuring, and maintaining various database management systems (DBMS) to meet organizational data needs.Estimated Salary: $120,000 - $180,000 per year.Job Overview:The ideal candidate will have a...
-
Child Development Specialist
7 days ago
Hyderabad, Telangana, India Teach and Learn Child Development and Rehab Center Full timeAbout UsAt Teach and Learn Child Development and Rehab Center in Hyderabad, we empower individuals to reach their full potential by providing comprehensive services including Speech Therapy, Occupational Therapy, Behavioral Therapy, School Readiness, and Psychology.The RoleThis is a full-time on-site position for a Child Development Specialist at Teach and...
-
Strategic Learning Innovator
2 weeks ago
Hyderabad, Telangana, India Refining Skills Academy Full timeEmpower Growth and Development as a Strategic Learning InnovatorSalary: Up to 20L per annum in HyderabadAbout Us - Refining Skills AcademyWe foster continuous learning and development within our teams. As an innovative leader, we believe in empowering employees with the tools and knowledge to grow professionally and personally.Your RoleAs a Strategic...
-
Director of Learning and Development
1 week ago
Hyderabad, Telangana, India Gama Advisory Services LLP Full timeAbout the RoleGama Advisory Services LLP is seeking an experienced Director of Learning and Development to lead our corporate training initiatives. This is a key position that requires a strong background in instructional design, adult learning principles, and strategic planning.Key ResponsibilitiesDevelop and implement comprehensive learning strategies that...
-
Learning and Development Executive
1 week ago
Hyderabad, Telangana, India Mivada Full timeUnlock Your Potential as a Global Learning ManagerMivada, a high-growth technology consultancy headquartered in Australia, is seeking an experienced Global Learning Manager to drive the design, development, and implementation of our comprehensive global learning and development program.As a key member of our team, you will be responsible for identifying...
-
Machine Learning Operations Specialist
1 month ago
Hyderabad, Telangana, India LTIMindtree Digital Engineering and Assurance Full time**Machine Learning Operations at LTIMindtree Digital Engineering and Assurance**As a Machine Learning Operations Specialist at LTIMindtree Digital Engineering and Assurance, you will play a crucial role in the design, implementation, and maintenance of machine learning operations (MLOps) processes within the organization.The primary focus is on deploying and...