IT Support Specialist

1 month ago


Chennai, Tamil Nadu, India Saama Full time

Job Summary

At Saama, we are seeking a skilled and experienced Desktop Service Engineer to join our team. The ideal candidate will have a strong background in IT systems and be able to provide top-notch technical support to our employees.

Key Responsibilities

  • Provide technical assistance to employees via phone, email, and in-person support
  • Respond to and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless IT operations
  • Stay up-to-date with the latest technology trends and developments
  • Develop and maintain documentation for IT processes and procedures

Requirements

  • 2-3 years of experience in a Desktop Support role
  • Strong knowledge of Windows OS, Apple IOS, and network security practices
  • Excellent problem-solving and communication skills
  • Bachelor's degree in IT, Computer Science, or equivalent


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