Expert Collections Specialist
4 weeks ago
A leading global paints and coatings company, with a rich history dating back to since. Our world-class portfolio of brands is trusted by customers worldwide.
We operate in over countries and utilize our expertise to sustain and enhance everyday life. Our dedication to providing sustainable solutions and preserving the best of what we have today, while creating a better tomorrow, is unwavering.
Job SummaryThis role is a key partnership opportunity for an experienced Collections Expert to drive business growth ambitions while ensuring timely collection of outstanding overdue balances.
The ideal candidate will possess a strong background in finance and/or collections, with experience working in a matrix organization and multicultural environment.
Key Responsibilities- Collaborate closely with internal stakeholders, including Customer Service, Sales, and Infosys teams, to resolve credit and billing issues.
- Prioritize collection follow-up activities daily and execute on them by phoning and emailing overdue customers/sales team.
- Track collection plans received and regularly monitor their progress.
- Regularly communicate with the business team regarding collection progress and any issues faced.
- Minimum 5+ years' experience in finance and/or collections.
- Experience working in a matrix organization and multicultural environment.
- Proficiency in AkzoNobel's O2C tools (SAP, FSCM, MFGpro, EBS).
- Able to set priorities and work independently.
- Familiarity with order-to-cash end-to-end process knowledge and experience.
- Business acumen and ability to make informed decisions.
We strive to create an inclusive and respectful workplace where employees can be their best selves. We prioritize diversity and promote a culture of tolerance, actively seeking talented individuals from various backgrounds. Our hiring processes are designed to identify the most suitable candidates without bias, ensuring equal opportunities for all applicants.
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