Customer Service Representative Role in Pune
1 day ago
Binated is seeking a Customer Service Specialist to join our team in Pune.
We are looking for an individual with excellent communication skills to assist customers through various channels. The ideal candidate will be able to provide prompt and effective solutions, often requiring coordination with internal teams.
Key Responsibilities:
- Respond to customer inquiries via email, chat, or calls
- Resolve issues efficiently, ensuring customer satisfaction
- Collaborate with internal teams to resolve complex issues
- Meet daily task deadlines and maintain productivity
Requirements:
- Strong command over written and verbal English
- Ability to work in night shifts
- Willingsness to work from our office in Pune
- 5 days working week
- Graduate preferred
- Immediate joiners preferred
- Must have all educational and employment documents
Salary and Benefits:
The successful candidate can expect a competitive salary of approximately ₹150,000 per annum, plus benefits including leave encashment, provident fund, overtime pay, shift allowance, and yearly bonus.
Location and Job Type:
This is a full-time, permanent position based in Pune, Maharashtra.
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