Operations Manager

3 days ago


Pune, Maharashtra, India Genpact Full time

Job Overview
Genpact, a global professional services and solutions firm, invites applications for the role of Operations Manager - Invoice to Cash Specialist. As a key member of our team, you will be responsible for managing day-to-day operations while maintaining service level agreements (SLA). This includes solving queries related to cash application and coordinating with customers.

About Us
We are Genpact, driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. With over 125,000 people across 30+ countries, we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Key Responsibilities
As an Operations Manager - Invoice to Cash Specialist, your key responsibilities will include:
• Working closely with the Collection team to understand all aspects of cash allocation and reporting out to business
• Collaborating between different entities of AR to keep track of aged receivables, including current ageing buckets
• Building collections strategy for the team based on ageing and allocating accounts for follow-up
• Bringing up issues to the Business commercial/legal team after agreement with the process owner
• Providing weekly reporting to enable tracking and improvement in overall collections and decision-making

Requirements
To succeed in this role, you will need:• A graduate degree in Commerce (B. Com)
• Meaningful experience in the Collection/Cash allocation process
• Strong English language skills (verbal and written)

Estimated Salary: $65,000 - $80,000 per annum
This salary estimate is based on industry standards and takes into account the location and requirements of the role.


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