Call Quality Specialist

Position : Call Quality SpecialistConvin, a cutting-edge conversation intelligence platform, is seeking a skilled Call Quality Specialist to join its team. This role plays a pivotal part in enhancing customer interactions by analyzing call recordings, assessing quality metrics, and providing recommendations for improvement.Key Responsibilities:∙ Monitor...

Convin Quality Assurance Role OverviewThe Call Quality Intern will play a key role in supporting the quality assurance team by analyzing call recordings, assessing quality metrics, and providing recommendations for improvement. This internship offers an opportunity to learn about call quality evaluation processes and contribute to enhancing customer...

Job ResponsibilitiesWe are seeking a skilled Collections Specialist to join our team at Call For Jobs.Key Parameters and DetailsCommunicate loan details, interest rates, and processing fees to customers.Explain available payment modes and how to make payments.Resolve customer queries related to loan disbursal and repayment.RequirementsStrong verbal and...

Data Quality Developer RoleAt Cloud Analogy CRM Specialist Limited, we are seeking a skilled Data Quality Developer to join our team. As a Data Quality Developer, you will be responsible for developing new DQ rules per documented business requirements and according to DQ Rule Development standards. This involves participating and/or leading peer reviews of...

Delivering Value Through Exceptional Customer InteractionsAs a Senior Executive Presales Specialist at One Call, you will play a pivotal role in driving sales success by identifying potential customers and providing tailored solutions.The ideal candidate will possess a strong aptitude for sales, excellent communication skills, and the ability to effectively...

Job SummaryAt Call For Jobs, we are seeking a skilled Collections Specialist to join our team. As a key member of our operations, you will be responsible for communicating critical loan details to customers, including interest rates, processing fees, and repayment amounts.Key ResponsibilitiesCommunicate loan details to customers, ensuring timely repayments...

Job Description:Vindhya E-Infomedia Pvt Ltd is seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for auditing calls of agents and sharing feedback. You will also develop and execute test plans to ensure all objectives are met.Key Responsibilities:Audit calls of agents and share...

About Call For JobsCall For Jobs is a leading organization in the industry, committed to delivering exceptional services to our customers.Job SummaryWe are seeking a highly skilled and experienced Digital Customer Experience Specialist to join our team. In this role, you will be responsible for engaging with customers, providing a superior digital...

Are you looking for a challenging role in sales and marketing? We are seeking an experienced Business Development Specialist to join our team at Call For Jobs. As a Business Development Specialist, you will be responsible for implementing sales and marketing strategies to grow our Liabilities business.In this role, you will focus on acquiring new customers...

About This RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Altisource. In this role, you will be responsible for conducting quality assurance calls and process reviews for all departments within the company.Key ResponsibilitiesPerform quality assurance calls and process reviews to ensure compliance with industry standardsAnalyze...

As a Customer Engagement Specialist at Call For Jobs, you will be responsible for building and maintaining strong relationships with our portfolio customers. Your primary focus will be on continuous engagement, accurate interaction detail capture, and call handling according to defined standards. Your goal will be to resolve customer queries accurately,...

Company OverviewBrick & Bolt is a tech-enabled construction company that is revolutionizing the construction industry. Our company offers a streamlined, efficient, and stress-free approach to building both residential and commercial properties. We are dedicated to making the construction process accessible, transparent, and enjoyable for everyone involved....

Job Title: Auditor - Quality Assurance SpecialistAbout the Role:The Quality Assurance Specialist will be part of the very first Quality Assurance team for Video Based Customer Identification process (V-CIP) of Fi Capital. The role will play a crucial part in ensuring the accuracy, compliance, and quality of customer identification process of our lending...

Job Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Epifi. As a Quality Assurance Specialist, you will play a crucial role in ensuring the accuracy, compliance, and quality of our Video Based Customer Identification (VCIP) process. Key Responsibilities:Conduct comprehensive audits of recorded VCIP calls to ensure...

{"header": "Quality Assurance Role at VCATCH", "text": "We are seeking a dedicated and detail-oriented individual to join our Quality Assurance team at VCATCH. As a Quality Assurance Specialist, you will be responsible for ensuring the highest standards of quality in our processes and services. You will work closely with our team to analyze and improve our...

Job Summary:We are seeking a highly skilled Cloud Test Lead to join our team at Maneva Consulting Pvt. Ltd in the role of Cloud Quality Assurance Specialist. As a Cloud Quality Assurance Specialist, you will be responsible for leading the testing efforts for our Oracle Cloud Financials project.About the Role:Lead the testing efforts for Oracle Cloud...

Job OverviewAt Cloud Analogy CRM Specialist Limited, we are seeking an experienced Data Quality Developer to join our team. As a key member of our data quality team, you will play a crucial role in ensuring the accuracy and integrity of our customer data.About the RoleWe are looking for a skilled professional with 4-5 years of SQL development experience to...

Job DescriptionWe are seeking a Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring compliance with industry standards through the implementation of quality control measures.Key Responsibilities:Perform 7QC and Quality Tools: Conduct regular quality checks using 7QC tools and other quality tools to identify areas...

Job DescriptionAltisource seeks a Quality Assurance Specialist to perform process reviews and identify opportunities for improvement. The ideal candidate will have experience in US mortgage eviction, sale, and closing processes, as well as strong communication skills.Key ResponsibilitiesConduct quality assurance calls and process reviews for all departments...

Quality Assurance SpecialistPurpose of the job: The Quality Assurance Specialist will work closely with projects/operations and quality teams to ensure 100% compliance to the Quality Management System. The Specialist will be responsible for the development, implementation, and maintenance of a comprehensive Quality Management System plan, as well as driving...