
Business Development Relationship Specialist
5 days ago
The primary function of the Relationship Manager is to establish and maintain profitable relationships with client companies. This involves identifying customer needs, developing strategies to address those needs, and fostering strong working relationships with key staff members.
This role requires a high level of communication and interpersonal skills, as well as the ability to build and maintain strong relationships with clients and colleagues. The ideal candidate will have a solid understanding of relationship management principles and be able to effectively resolve customer complaints and promote high-quality sales processes.
Key Responsibilities- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
- Solid understanding of relationship management principles
- Excellent communication and interpersonal skills
- Ability to build and maintain strong relationships with clients and colleagues
- Proven problem-solving and conflict resolution skills
As a valued member of our team, you will have access to ongoing training and development opportunities, as well as a competitive compensation package. You will also have the opportunity to work with a talented and supportive team, and contribute to the success of our organization.
We are committed to creating a positive and inclusive work environment that fosters growth and development. If you are a motivated and results-driven individual who is passionate about building strong relationships and delivering exceptional results, we encourage you to apply for this exciting opportunity.
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