Senior Cloud Reliability Engineer

4 weeks ago


Bengaluru, Karnataka, India Microsoft Full time

About the Role

Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

The Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer-friendly, mission-critical, AI-enabled operational Databases across relational, non-relational, and OSS offerings.

Azure Cosmos DB is Microsoft's next-generation globally distributed, massively scalable, multi-model cloud database service. It is designed to enable developers to build planet-scale applications. Azure Cosmos DB is one of the fastest-growing Azure services. As a Senior Site Reliability Engineer, you will identify and deliver software improvements using your expertise in software development, complexity analysis, and scalable system design to ensure services/systems are highly stable, performant, and meeting the expectations of our customers.

You will work closely with other engineering teams and provide a holistic view of our cloud service. We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Responsibilities

Identify opportunities and drive the design and implementation of end-to-end telemetry, alerting, self-healing, and automation capabilities to improve service health, manageability, and reliability. Participate in on-call rotations and own, triage, investigate, and resolve service issues with an emphasis on broad communications, learning & teaching throughout the process. Interact with customers/support representatives and communicate on a deeply technical level with product engineering and product management teams to evolve services.

Own availability, performance, and supportability targets for the service. Author functional and technical documentation and remain current on relevant technologies and procedures. Embody our values and benefits, including industry-leading healthcare, educational resources, discounts on products and services, savings and investments, maternity and paternity leave, generous time away, giving programs, and opportunities to network and connect.



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