Lead Oracle Database Systems Engineer
2 weeks ago
Job Title: Lead Oracle Database Systems Engineer
About the Role:
We are seeking a highly experienced and skilled Lead Oracle Database Systems Engineer to join our team. In this role, you will be responsible for delivering post-sales support and solutions to our Oracle customer base while serving as an advocate for customer needs.
About You:
To be successful in this role, you should have a strong background in Oracle products and technologies, including Oracle Database, GoldenGate, Exadata, and Oracle RAC. You should also have excellent communication and interpersonal skills, with the ability to work with customers on an independent basis and consistently achieve high levels of customer satisfaction.
Responsibilities:
Your primary responsibilities will include:
- Providing technical support and guidance to customers on the use and troubleshooting of Oracle products and services.
- Resolving moderately complex technical problems related to the installation, maintenance, and use of Oracle products.
- Working closely with internal teams to resolve customer issues and provide timely resolutions.
- Developing and implementing strategies to improve customer satisfaction and reduce escalations.
- Maintaining up-to-date knowledge of Oracle products and technologies to ensure expert-level support.
Requirements:
To be considered for this role, you should have:
- A Bachelor's degree in Computer Science, Engineering, or equivalent experience.
- At least 7 years of experience working with Oracle products and technologies, with a focus on database administration and support.
- Excellent communication and interpersonal skills, with the ability to work with customers on an independent basis.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
What We Offer:
In return for your expertise and dedication, we offer a competitive salary of $120,000 - $180,000 per annum, depending on experience, plus benefits and opportunities for career growth and professional development.
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