Compliance Operations Leader

2 weeks ago

Hyderabad, Telangana, India Winfort Full time

The Director of Compliance Operations is responsible for leading several teams of associates and developing strong working relationships with internal clients.

This position will be involved in defining operational strategies to efficiently meet client expectations; developing the process and implementation of an annual business plan; maintaining a high level of customer service; developing and maintaining strong operational controls; recruiting and coaching leadership staff; crafting long-term strategic planning; and creating and monitoring budgets.

The Director role will drive continuous improvement and fundamentally transform the day-to-day business overseeing strategic objectives, regulatory activities, and technological innovations to better the business.

Serving Clients :
- Act as senior leader for clients and advisors looking for executive presence in plan-level issue situations.
- Serve as senior decision maker on escalated items.
- Develop, maintain, and revise daily production reports, SLA, and metrics.
- Plan and organize workflows in order to meet operational service commitments.
- Develop professional relationships with internal teams to help support our teams and our clients.

Strategic Activities:
- Collaborate with internal clients Employer & Sponsor Services, Participant Services, Relationship Management, and Sales to build services and support processes.
- Align department priorities to execute on business plan objectives to maximize revenues, client retention, and organic sales.
- Develop project plans and teams to achieve strategy and vision.

Process and Business Management:
- Produce weekly/monthly production reports, metric reporting, and capacity analysis.
- Develop staffing strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives.
- Document, maintain, and revise operational workflows and Service Standards
- Oversight of the day-to-day progression of daily processing responsibilities.
- Maximize staffing allocations in support of the budget plan.
- Monitor and actively manage department expenses and revenue-generating activities to meet budget.
- Identify areas of improvement within FuturePlan platform including workflows, policies, technology, products etc. Develop improvement plans, gain support, and execute.
- Work with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for changes, and help implement.
- Performs other duties and special projects as assigned across FuturePlan.
- Responsible for protecting and securing all client data held by FuturePlan to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client.

Supervision:
- Motivate, lead, and support leadership team and associates to provide excellent associate direction.
- Ensure that staff is properly trained to respond to clients in a professional and consultative manner.
- Establish and manage team deliverables, ensuring that quality and production service level objectives are consistently met or exceeded. Responsible for providing leadership and staff with constant feedback on performance and areas of improvement; this includes conducting annual performance reviews.
- Conduct regular staff meeting with leadership and teams providing updates and receiving feedback.
- Provide guidance to staff on daily basis for escalated issues.
- Develop leadership and staff expertise, ability, and experience for career pathing within FuturePlan

For this highly sought-after role, we are offering an estimated salary of $120,000 per annum. The ideal candidate should have at least 10 years' experience in the financial or retirement services industry or comparable experience, 5+ years of previous leadership experience, and demonstrated ability to lead with strong management skills.

  • Compliance Operations Leadership Role

    3 weeks ago

    Hyderabad, Telangana, India Coinbase Full time

    Coinbase is a global leader in the digital currency market, and we're looking for an experienced Compliance Operations Manager to join our team. With a focus on delivering exceptional customer support, this role will play a critical part in ensuring seamless operations across our CX verticals.We're seeking a seasoned professional with 12+ years of experience...

  • Compliance and Ethics Leader

    3 weeks ago

    Hyderabad, Telangana, India USP Full time

    Job DescriptionThe Senior Manager, Compliance at USP is responsible for leading an effective compliance and ethics culture across the organization. This role involves ensuring compliance with local and global laws, regulations, and company policies, with a focus on fraud and abuse laws, conflicts of interest, anti-corruption/anti-bribery, and third-party...

  • Compliance Senior Operations Manager

    1 month ago

    Hyderabad, Telangana, India Coinbase Full time

    About the RoleWe are seeking a highly experienced Compliance Senior Operations Manager to join our team at Coinbase. As a key member of our operations team, you will be responsible for leading a team of Group managers and experienced customer support professionals to deliver a world-class experience for our customers across various CX verticals.Key...

  • Financial Operations Leader

    3 weeks ago

    Hyderabad, Telangana, India Orbcomm Full time

    About the Role:As a Financial Operations Leader, you will play a pivotal role in driving financial excellence at Orbcomm. This position requires a strategic thinker with expertise in accounting operations and regulatory compliance.Key Responsibilities:Ensure timely and accurate month-end closing processes aligned with LSEG's global reporting...

  • Compliance Operations Team Lead, Coinbase

    2 weeks ago

    Hyderabad, Telangana, India Coinbase Full time

    Coinbase is a leader in cryptocurrency and digital financial services. As a Team Lead for Compliance Operations, you will play a critical role in ensuring the integrity of our operations and maintaining our commitment to regulatory compliance.The ideal candidate will have a strong background in compliance, with experience in managing teams and driving...

  • Technical Operations Leader

    1 week ago

    Hyderabad, Telangana, India Navaratan Technologies Pvt. Ltd. Full time

    We are seeking a skilled Technical Operations Leader to oversee daily activities across the Engineering team and collaborate with other teams such as finance. This role is ideal for an experienced professional who can develop and implement operational strategies to ensure efficient operations and meet organizational goals.Key Responsibilities:Developing and...

  • AI Innovation Leader

    1 month ago

    Hyderabad, Telangana, India Tether Operations Limited Full time

    About Tether Operations LimitedWe are committed to making advanced AI technologies more accessible. Our investment in AI infrastructure positions us to tackle ambitious AI projects and build the next generation of AI models, leading innovation in AI through a transparent and privacy-preserving approach.The role involves building AI solutions across the...

  • Strategic HR Leader for Member Operations

    3 weeks ago

    Hyderabad, Telangana, India Tide Full time

    About the RoleWe are seeking a highly experienced Strategic HR Leader to join our team at Tide, leading the Member Operations function in the UK/European market. This is a key leadership role that requires someone with exceptional people management skills and experience in driving business outcomes.The successful candidate will be responsible for empowering...

  • Strategic Business Operations Leader

    2 weeks ago

    Hyderabad, Telangana, India GMR Group Full time

    Job OverviewThe GMR Group seeks a highly skilled Strategic Business Operations Leader to conceptualize, formulate, review and benchmark HR processes & policies in areas of HR Policies & Processes, Performance Management and C&B at Enterprise level.Key ResponsibilitiesConceptualize and formulate HR processes & policies to ensure uniform deployment and...

  • Financial Operations Leader

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Job Title: Financial Operations LeaderWe are seeking a highly skilled and experienced Financial Operations Leader to join our team at ADCI HYD 13 SEZ. This is a unique opportunity for a professional with a strong background in finance, operations, and leadership to drive process improvements, manage projects, and develop business solutions.About the RoleThis...

  • Cybersecurity Operations Leader

    3 weeks ago

    Hyderabad, Telangana, India RSM Full time

    Lead Cybersecurity OperationsWe are seeking an experienced cybersecurity operations leader to join our team. The successful candidate will have a strong background in security operations center management, with expertise in leading teams and implementing best practices in security monitoring, detection, and response.Job Description:The SOC Manager will be...

  • Cloud Operations Engineer Leader

    3 weeks ago

    Hyderabad, Telangana, India Splunk Inc Full time

    Company OverviewSplunk Inc is a pioneering company in the field of machine data accessibility, usability, and value. Our team is passionate about delivering exceptional customer experiences through innovative products.Job Title: Cloud Operations Engineer LeaderEstimated Salary Range: $175,000 - $225,000 per yearJob DescriptionWe are seeking an experienced...

  • Digital Transformation Leader for IT Operations

    3 weeks ago

    Hyderabad, Telangana, India PepsiCo Full time

    Job OverviewWe are seeking a highly skilled Digital Transformation Leader to lead our IT operations at PepsiCo. As a key member of our Global IT team, you will play a crucial role in driving digital transformation and ensuring the successful implementation of ServiceNow ITSM.

  • Industrial Project Management Leader

    9 hours ago

    Hyderabad, Telangana, India Patil Group Full time

    Company Overview:The Patil Group is a leading industrial conglomerate with diverse business interests, boasting over two decades of innovation and excellence in the production of composite sleepers.About Us:We are dedicated to leveraging cutting-edge technology and sustainable practices to drive growth, while maintaining our commitment to quality and...

  • Restaurant Operations Leader

    3 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    A key component of our success at Gamut HR Solutions is the leadership we provide to our restaurant teams. As a Restaurant Operations Leader, you will be responsible for driving business results and contributing to the overall growth and development of our operations.The ideal candidate will have a proven track record of managing restaurant operations, with...

  • Global Operations Excellence Leader

    3 weeks ago

    Hyderabad, Telangana, India Regal Rexnord Full time

    About the RoleRegal Rexnord is seeking a highly skilled Global Operations Excellence Leader to drive continuous improvement and sustainable growth. This senior-level position will oversee the implementation of strategic initiatives across the organization, ensuring alignment with business objectives and driving measurable results.Job DescriptionThe ideal...

  • Senior Business Operations Leader

    2 weeks ago

    Hyderabad, Telangana, India Credence HR Services Full time

    At Credence HR Services, we are seeking a highly experienced and skilled Senior Business Operations Leader to lead our business unit. This role requires a proven track record of driving team performance to meet service levels, accuracy, and quality standards.About the RoleLead a team of professionals in delivering exceptional results, ensuring high...

  • Compensation Specialist

    7 days ago

    Hyderabad, Telangana, India Kshema Full time

    OverviewKshema is seeking a highly skilled Compensation Specialist to join our team. In this role, you will be responsible for managing all aspects of payroll processing, ensuring accuracy and compliance with company policies and legal regulations.Job SummaryThe successful candidate will have a strong background in compensation and benefits, with a focus on...

  • Database Operations Leader

    2 weeks ago

    Hyderabad, Telangana, India F3328 FTIS (India) Pvt Ltd, FT Park Hyd Branch Full time

    Franklin Templeton is a global investment management company that provides a wide range of products and services to help individuals and institutions achieve their financial goals. With over 60 years of experience, we have established ourselves as a trusted partner for our clients.Job OverviewWe are currently seeking an experienced Database Operations Leader...

  • Elevator Industry Leader

    1 week ago

    Hyderabad, Telangana, India Escon Elevators Full time

    Job DescriptionJob Title: Elevator Industry LeaderAbout Us: Escon Elevators is a leading company in the elevator industry, committed to providing high-quality products and services. We are seeking an experienced professional to join our team as an Elevator Industry Leader.Job Summary: As an Elevator Industry Leader at Escon Elevators, you will be responsible...