Senior Ecommerce Operations Manager
6 hours ago
About Us:
What's Up Wellness is a fast-growing company dedicated to simplifying and enhancing the world of wellness. We aim to transform the category experience, believing that happy lives stem from healthy choices.
Salary Range: ₹800,000 - ₹1,200,000 per annum, depending on experience.
About the Role:
We're seeking a highly motivated and detail-oriented Ecommerce Operations Manager to oversee all aspects of our marketplace activities across various platforms. Key responsibilities include developing and implementing strategic plans for marketplace selling, monitoring product listings, analyzing sales trends, and ensuring customer satisfaction.
Responsibilities:
- Develop and execute a comprehensive plan for marketplace selling, including listing optimization, product promotions, and vendor management.
- Monitor and manage product listings on multiple marketplaces, ensuring accurate and up-to-date information.
- Analyze marketplace data and sales trends to inform strategic decisions and improve sales performance.
- Maintain high levels of customer satisfaction by addressing service issues promptly.
- Stay updated on marketplace policies and regulations to ensure compliance.
- Implement effective SEO and platform ad strategies to boost product visibility.
- Collaborate with the marketing team to create impactful product content and promotional campaigns.
Requirements:
- 1+ years of experience managing online marketplaces for a D2C brand.
- Familiarity with Health & Wellness industry is a plus.
- Proficiency in marketplace selling platforms like Nykaa, Blinkit, Big Basket, etc.
- Strong understanding of SEO and data analysis.
- Exceptional communication and customer service skills.
- Self-starter with strong problem-solving abilities.
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