Cloud Support Professional

4 weeks ago


Bengaluru, Karnataka, India AWS India - Karnataka Full time
About the Job

Are you an expert in cloud computing with a passion for customer support? Do you have a knack for troubleshooting complex technical issues? We are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka.

Job Summary

We are looking for a talented Cloud Support Engineer to provide technical support and expertise to our customers in the India region. As a Cloud Support Engineer, you will be responsible for resolving customer issues, providing guidance on cloud services, and collaborating with internal teams to drive customer success.

Key Responsibilities

* Provide technical support and guidance to customers on Amazon Web Services (AWS) cloud services
* Troubleshoot complex technical issues and collaborate with internal teams to resolve customer issues
* Work with customers to understand their cloud service needs and provide recommendations
* Collaborate with internal teams to drive customer success and adoption of AWS cloud services

Requirements

* Bachelor's degree in Computer Science, Information Technology, or related field
* Minimum 2+ years of experience in a technical support or engineering role
* Strong knowledge of cloud computing, networking, and operating systems
* Excellent communication and problem-solving skills
* Experience with AWS cloud services and technologies preferred

Why Join Us

At AWS India - Karnataka, we are passionate about providing innovative cloud solutions to our customers. As a Cloud Support Engineer, you will have the opportunity to work with a talented team of experts, collaborate with customers, and drive business growth. If you are looking for a challenging and rewarding role in cloud computing, we encourage you to apply.

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