Help Desk Technician

3 weeks ago


Hyderabad, Telangana, India Sisco Jobs Full time
Job Title : Desktop Support Engineer


Compensation and Benefits
  • 1.8 to 2.0 LPA
Work Details
  • 9:30 AM to 7:30 PM
  • Work from Office
  • Hyderabad


Job Brief

We are looking for a skilled Network Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems.


Main Responsibilities
  • Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
  • Performing disaster recovery operations and data backups when required.
  • Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
  • Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
  • Replacing faulty network hardware components when required.
  • Maintaining, configuring, and monitoring virus protection software and email applications.
  • Monitoring network performance to determine if adjustments need to be made.
  • Conferring with network users about solving existing system problems.
  • Operating master consoles to monitor the performance of networks and computer systems.
  • Coordinating computer network access and use.
  • Designing, configuring and testing networking software, computer hardware, and operating system software.


Requirements and Qualifications
  • Strong understanding of network infrastructure and network hardware.
  • Ability to think through problems and visualize solutions.
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers.
  • Knowledge of application transport and network infrastructure protocols.
  • Ability to create accurate network diagrams and documentation for design and planning network communication systems.
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
  • Ability to work with all levels of staff within and outside of IT and outside the organization.
  • A self-starter able to work independently but comfortable working in a team environment.
  • Good analytical and problem-solving skills.
  • Dependable and flexible when necessary.


Company Information

Sisco Jobs is a leading provider of network infrastructure and engineering services. We are committed to delivering high-quality solutions to our clients and providing a supportive and collaborative work environment for our employees.


Why Sisco Jobs?

  • We offer competitive compensation and benefits packages.
  • We provide opportunities for professional growth and development.
  • We foster a supportive and inclusive work environment.
  • We are committed to delivering high-quality solutions to our clients.


  • Hyderabad, Telangana, India Park Place Technologies Full time

    Job Summary:The Help Desk Technician II is a key member of the Park Place Technologies team, responsible for providing exceptional technical support to employees. This role requires a strong understanding of IT systems, hardware, and software, as well as excellent communication and problem-solving skills.Key Responsibilities:Provide first-level technical...


  • Hyderabad, Telangana, India Park Place Technologies Full time

    Help Desk Technician II Job DescriptionThe Help Desk Technician II is a technical support role within Park Place Technologies that focuses on delivering exceptional customer service and support to end-users. Key responsibilities include resolving workstation, telephone, printer, and computer issues, as well as configuring, installing, and deploying new...


  • Hyderabad, Telangana, India Carrier Full time

    About the RoleWe are seeking a highly skilled Help Desk Technician to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to and resolve technical issues in a timely and professional mannerCommunicate effectively with clients to understand their needs...


  • Hyderabad, Telangana, India Park Place Technologies Full time

    Technical Support Role OverviewThe Help Desk Technician II at Park Place Technologies is an integral part of our team, providing exceptional support to our clients. This position is responsible for delivering top-notch first-level technical assistance, ensuring seamless communication and efficient issue resolution.Key Responsibilities:Provide expert-level...


  • Hyderabad, Telangana, India 2104 Merative Technologies India Private Limited Full time

    Unlock Your Potential as a Help Desk Engineer at Merative!We are seeking a skilled and motivated Help Desk Engineer to join our team in Bangalore. As a Help Desk Engineer, you will play a vital role in providing top-notch technical support to our customers.Key Responsibilities:Liaise with Dell/SHI and Apple ACE - warranty programs interlockFocus on Top...


  • Hyderabad, Telangana, India YOU Broadband India Limited Full time

    Job DetailsPosition - IT Help DeskYOU Broadband India Limited is seeking an experienced and skilled IT Help Desk Specialist to join their team. The ideal candidate will have a strong background in technical support and a passion for delivering exceptional customer service.Provide technical assistance and support for incoming queries and issues related to...

  • Help Desk Specialist

    3 weeks ago


    Hyderabad, Telangana, India 2104 Merative Technologies India Private Limited Full time

    Transformative Role AwaitsAt Merative Technologies India Private Limited, we foster a collaborative environment where our team members can excel and grow. We are seeking a skilled Help Desk Engineer to join our IT Support team in Bangalore.About the Role:As a Help Desk Engineer, you will be the first point of contact for our clients, resolving their...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    **About Us**Gamut HR Solutions is a pioneering recruitment agency dedicated to delivering exceptional service and support to our clients. Our team of experts works tirelessly to connect skilled candidates with the right job opportunities.We are seeking an experienced Help Desk Specialist to join our team in Hyderabad. This full-time position offers a...


  • Hyderabad, Telangana, India OSI Systems, Inc Full time

    About the RoleWe are seeking a highly skilled Help Desk Support Specialist to join our team in Hyderabad, India. This is a fantastic opportunity for an IT professional looking to work in a dynamic and growing company like OSI Systems, Inc.Job SummaryThe Help Desk Support Specialist will be responsible for providing top-notch technical support to our clients...

  • Help Desk Specialist

    4 weeks ago


    Hyderabad, Telangana, India Highspot Full time

    Key ResponsibilitiesDeliver exceptional technical support to end-users via multiple communication channels, addressing hardware, software, and network-related issues in a timely and professional manner.Effectively manage and resolve support tickets in a ticketing system, ensuring accurate and detailed documentation of user interactions.Evaluate and escalate...


  • Hyderabad, Telangana, India 2104 Merative Technologies India Private Limited Full time

    Transform Health Outcomes with MerativeAt Merative, we're dedicated to delivering exceptional IT support to our clients. We're seeking a skilled Help Desk Engineer to join our team in Bangalore.Key Responsibilities:Liaise with vendors to ensure seamless warranty programsAnalyze top ticket drivers and implement solutions to enhance the end-user...

  • Help Desk Specialist

    4 weeks ago


    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Tata Consultancy Services (TCS) is a global leader in the technology arena, renowned for empowering young techies to grow and thrive.We are currently hiring a Help Desk Specialist to join our team.Job DescriptionRoleThe successful candidate will be responsible for providing expert technical support for our clients, addressing various issues related to...


  • Hyderabad, Telangana, India Coretek Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Desk Analyst to join our team at Coretek Services. As a Service Desk Analyst, you will be the first point of contact for our clients, providing timely and effective support for their technical issues.Key ResponsibilitiesProvide level 2 support for technical issues, utilizing a high degree of...


  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    At Diebold Nixdorf, we are committed to providing exceptional customer experiences. As a Customer Support Associate - IT Help Desk, you will play a vital role in delivering proactive user support services to our customers.We are looking for a skilled professional to join our team and contribute to the success of our organization. The successful candidate...


  • Hyderabad, Telangana, India DAZN Full time

    Service Desk Operations ManagerThe Service Desk Team Leader role is crucial to ensuring customer requirements are met in terms of communication, prioritizing, escalating and resolving incidents and requests. As a Service Desk Operations Manager, you will be responsible for managing the operation of the Service Desk, mentoring the Service Desk team and...


  • Hyderabad, Telangana, India Milestone Full time

    Job SummaryMilestone Technologies is seeking a highly skilled Service Desk L1 Technician to join our IT team. As a key member of our support team, you will be responsible for providing exceptional technical support to our employees, ensuring that our IT services are delivered with the highest level of quality and timeliness.Key ResponsibilitiesProvide...

  • UC Service Desk Lead

    1 month ago


    Hyderabad, Telangana, India Genpact Full time

    Job Title: UC Service Desk LeadGenpact is seeking a highly skilled UC Service Desk Lead to lead and manage 24/7 Service Desk Operations, Site Support groups, ensuring high-quality service delivery, client satisfaction, and compliance with service level agreements (SLAs).Key Responsibilities:Lead and manage 24/7 Service Desk Operations, Site Support groups,...


  • Hyderabad, Telangana, India Genpact Full time

    Job Title: UC Service Desk & Site Support LeadJob Summary:The successful candidate will lead and manage the 24/7 Service Desk Operations and Site Support groups, ensuring high-quality service delivery, client satisfaction, and compliance with service level agreements (SLAs). This role requires a strong leader who can oversee a team responsible for Level 1...


  • Hyderabad, Telangana, India DAZN Full time

    Service Desk Team Lead Role OverviewThe Service Desk Team Leader plays a crucial role in ensuring the efficient operation of the Service Desk. This position requires exceptional leadership skills, as you will be responsible for mentoring and guiding the Service Desk team to deliver exceptional customer service. Key Responsibilities:Manage the day-to-day...


  • Hyderabad, Telangana, India Experian Full time

    Job Summary:The Senior Helpdesk Technician will be responsible for managing the IT Help Desk daily functions, including troubleshooting tickets, training staff, triaging, assigning, and scheduling tickets as necessary. The role will also involve dispatching tickets to vendors, coordinating vendor accounts and billing, recording issues in the ticketing...