Senior Collections Specialist

2 weeks ago


Surat, Gujarat, India IDFC FIRST Bank Full time

Job Title: Senior Collection Specialist - Rural Markets

Department/Function: Retail Banking

Job Summary:

The ideal candidate for this role will be responsible for overseeing the collection process for debts assigned to their area of responsibility. This includes managing agencies, tracking portfolio performance, and ensuring adherence to all relevant guidelines.

Key Responsibilities:

  • Manage and oversee the collections process for debts assigned to your area of responsibility.
  • Regularly track portfolio performance for specific buckets in your assigned area.
  • Monitor and control delinquency rates, both bucket-wise and DPD-wise, with a focus on non-starters.
  • Allocate and achieve targets from agencies or in-house teams.
  • Frequently follow up with defaulting customers to ensure timely repayments.
  • E nsure strict adherence to collection processes and legal guidelines.
  • Identify absconded defaulters and initiate recovery proceedings.
  • Recommend legal action for non-recoverable cases and collaborate with the legal team for case closure.
  • Maintain data for administrative tasks related to collections, such as updating delinquent account histories and providing MIS reports.

Requirements:

Qualifications: Graduation in any field; minimum 2-5 years of experience in collections.

Salary: ₹20 Lakhs - ₹40 Lakhs per annum (dependent on location and experience).



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