Prestige Beauty Store Manager

4 weeks ago


Delhi, Delhi, India Estée Lauder Companies Full time
Estee Lauder Companies - SMC Lead

Role Overview:

We are seeking a dynamic and inspirational Store Manager to lead, coach, and develop our team of Sales Associates to achieve sales, customer service, and operational targets.

Key Responsibilities:

  • Recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Lead a high-performing team, providing coaching and development opportunities to ensure team members reach their full potential
  • Implement business planning, consumer insights, event management, customer relationship management, and front-line marketing strategies to drive sales and customer engagement
  • Collaborate with the retail team to achieve sales and customer service targets, while maintaining a culture of diversity and inclusion

Qualifications:

  • Proven retail management/assistant retail management experience in the cosmetics industry
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation

What We Offer:

  • Progressive career opportunities within the Estee Lauder Companies
  • Outstanding training and development programs
  • Competitive remuneration and benefits package


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