Prestige Beauty Store Manager
4 weeks ago
Role Overview:
We are seeking a dynamic and inspirational Store Manager to lead, coach, and develop our team of Sales Associates to achieve sales, customer service, and operational targets.
Key Responsibilities:
- Recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
- Lead a high-performing team, providing coaching and development opportunities to ensure team members reach their full potential
- Implement business planning, consumer insights, event management, customer relationship management, and front-line marketing strategies to drive sales and customer engagement
- Collaborate with the retail team to achieve sales and customer service targets, while maintaining a culture of diversity and inclusion
Qualifications:
- Proven retail management/assistant retail management experience in the cosmetics industry
- Ability to provide inspirational, authentic, and personalized customer service
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
What We Offer:
- Progressive career opportunities within the Estee Lauder Companies
- Outstanding training and development programs
- Competitive remuneration and benefits package
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