Account Manager | Senior Operations Lead
1 week ago
Job Summary
Pacific Global Solutions Ltd is seeking an experienced Account Manager to lead our operations team. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of the team, ensuring that we deliver high-quality services to our clients.
About the Role
We are looking for a highly organized and motivated individual who can manage multiple priorities, work independently, and as part of a team. The successful candidate will have excellent communication skills, both written and verbal, and be able to build strong relationships with clients and colleagues.
Key Responsibilities
- Team Management: Direct the daily activities of the operations team, ensuring that tasks are completed efficiently and effectively.
- Clients Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and expectations.
- Financial Reporting: Prepare and review financial reports, ensuring accuracy and timeliness.
- Training and Development: Plan and deliver training programs for new employees, ensuring they have the necessary skills and knowledge to perform their roles.
- Operational Efficiency: Identify areas for process improvement and implement changes to increase efficiency and productivity.
- Quality Control: Ensure that all work meets the required standards, maintaining high levels of quality and accuracy.
Requirements
To be successful in this role, you will need:
- A strong background in account management or a related field.
- Excellent leadership and communication skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
- Proficiency in MS Office and accounting software.
Benefits
In addition to a competitive salary, we offer a range of benefits, including:
- A generous bonus scheme.
- Ongoing training and development opportunities.
- A comprehensive health insurance package.
- A pension scheme.
Estimate Salary Range: $60,000 - $80,000 per annum, depending on experience.
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