Customer Relationship Manager

2 weeks ago


Delhi, Delhi, India Tata AIA Life Insurance Full time
Job Description

We are seeking a skilled Customer Relationship Manager to join our team at Tata AIA Life Insurance.

Key Responsibilities:

  • Drive renewal collections with channel and partners
  • Drive call center for renewal collection
  • Analyze portfolio and drive collection on targeted base
  • Resolve customer queries and grievances related to collections
  • Review collection strategy for better output
  • Support collection MIS management

Requirements:

  • Graduate degree
  • Minimum 5-7 years of experience in renewal collections process
  • Knowledge of insurance process and industry
  • Strong communication and interpersonal skills


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