Customer Relationship Specialist
7 days ago
Company Overview: Innovision Limited is a leading organization that offers innovative solutions to its clients. We are currently seeking a talented Customer Relationship Specialist to join our team.
Estimated Salary: ₹15,000 - ₹30,000 per month
Job Description:
We are looking for a skilled and result-oriented individual who can effectively engage with customers through outbound calls. The ideal candidate should have excellent communication skills, a passion for customer service, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Make outbound calls to potential and existing customers to provide detailed information about our products and services.
- Address customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions and update customer information.
- Follow up on leads and convert them into sales opportunities.
- Achieve daily/weekly/monthly targets set by the team lead or manager.
- Provide feedback to management regarding customer needs and service improvements.
Requirements:
- Experience: 0-2 years in a similar role (customer service or sales experience preferred).
- Education: High School Diploma or equivalent.
- Skills:
- Excellent verbal communication skills.
- Strong interpersonal and negotiation skills.
- Ability to handle rejection and stay motivated.
- Basic computer skills and familiarity with CRM systems.
Benefits:
- A competitive salary ranging from ₹15,000 to ₹30,000 per month based on experience.
- A supportive and collaborative work environment.
- Opportunities for growth and advancement within the company.
- Regular training and development programs.
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