Customer Relationship Specialist

7 days ago


Gurgaon, Haryana, India INNOVISION Limited Full time

Company Overview: Innovision Limited is a leading organization that offers innovative solutions to its clients. We are currently seeking a talented Customer Relationship Specialist to join our team.

Estimated Salary: ₹15,000 - ₹30,000 per month

Job Description:

We are looking for a skilled and result-oriented individual who can effectively engage with customers through outbound calls. The ideal candidate should have excellent communication skills, a passion for customer service, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Make outbound calls to potential and existing customers to provide detailed information about our products and services.
  • Address customer inquiries and resolve issues promptly.
  • Maintain accurate records of customer interactions and update customer information.
  • Follow up on leads and convert them into sales opportunities.
  • Achieve daily/weekly/monthly targets set by the team lead or manager.
  • Provide feedback to management regarding customer needs and service improvements.

Requirements:

  • Experience: 0-2 years in a similar role (customer service or sales experience preferred).
  • Education: High School Diploma or equivalent.
  • Skills:
    • Excellent verbal communication skills.
    • Strong interpersonal and negotiation skills.
    • Ability to handle rejection and stay motivated.
    • Basic computer skills and familiarity with CRM systems.

Benefits:

  • A competitive salary ranging from ₹15,000 to ₹30,000 per month based on experience.
  • A supportive and collaborative work environment.
  • Opportunities for growth and advancement within the company.
  • Regular training and development programs.


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