Operations Leader
2 weeks ago
An Operations Leader role is available at BirlaSoft.
Company Overview:
BirlaSoft is a leading IT services company with a strong presence in India and globally. We offer a range of services including IT consulting, application development, and infrastructure management.
Salary:
The estimated salary for this role is ₹12,00,000 - ₹18,00,000 per annum, based on the location in Pune.
Job Responsibilities:
- Oversee all aspects of finance & MIS reporting within the VBUs & HBUs
- Ensure full Revenue accruals, Avoid any Revenue Leakages, monitor contributions
- Drive creation and monitoring of Annual Operating Plan and quarterly reporting
- Inputs on pricing and contract management
- MIS Dash Boards and data management for periodic SBU review on both financial and operational metrics
- Drive automation of reports within the SBU
- Resource process management in line with global guidelines
- Own Delivery pyramid and utilization; Drive productivity improvement via operational levers; ensure optimum span of control across projects in the VBU & HBU
- Create short term and long term work force plan for BU
- Own and implement processes for demand, supply management and fulfilment
- Develop a cross skilled resource pool by designing efficient job rotation and training policies
- Maintain resource bench and drive project fulfilment as per project team SLAs and in line with Global Ops excellence guidelines
- Provide on-demand visibility of resource availability and requirements
- Help different practices in sharing resources and ensuring transparent visibility across the two
- Enable cross-SBU resource sharing as required
- Monitor and safeguard against employee attrition
Key Skills and Qualifications:
- Excellent People Management skills
- Excellent Communication, Coordination skills
- Co-ordination and program management skills required to interface with various stakeholders
- Time management & inter-personal skills
- Hands on experience in Microsoft excel & Power Point
- Strategic mindset
- People management and Mentoring
- Execution Discipline
- Customer Focus and management
- Conflict management
- Leadership
- Analytical Ability
- Ability to remain calm in adverse situation
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