Operations Leader

2 weeks ago


Pune, Maharashtra, India BirlaSoft Full time
Job Description

An Operations Leader role is available at BirlaSoft.

Company Overview:

BirlaSoft is a leading IT services company with a strong presence in India and globally. We offer a range of services including IT consulting, application development, and infrastructure management.

Salary:

The estimated salary for this role is ₹12,00,000 - ₹18,00,000 per annum, based on the location in Pune.

Job Responsibilities:

  • Oversee all aspects of finance & MIS reporting within the VBUs & HBUs
  • Ensure full Revenue accruals, Avoid any Revenue Leakages, monitor contributions
  • Drive creation and monitoring of Annual Operating Plan and quarterly reporting
  • Inputs on pricing and contract management
  • MIS Dash Boards and data management for periodic SBU review on both financial and operational metrics
  • Drive automation of reports within the SBU
  • Resource process management in line with global guidelines
  • Own Delivery pyramid and utilization; Drive productivity improvement via operational levers; ensure optimum span of control across projects in the VBU & HBU
  • Create short term and long term work force plan for BU
  • Own and implement processes for demand, supply management and fulfilment
  • Develop a cross skilled resource pool by designing efficient job rotation and training policies
  • Maintain resource bench and drive project fulfilment as per project team SLAs and in line with Global Ops excellence guidelines
  • Provide on-demand visibility of resource availability and requirements
  • Help different practices in sharing resources and ensuring transparent visibility across the two
  • Enable cross-SBU resource sharing as required
  • Monitor and safeguard against employee attrition

Key Skills and Qualifications:

  • Excellent People Management skills
  • Excellent Communication, Coordination skills
  • Co-ordination and program management skills required to interface with various stakeholders
  • Time management & inter-personal skills
  • Hands on experience in Microsoft excel & Power Point
  • Strategic mindset
  • People management and Mentoring
  • Execution Discipline
  • Customer Focus and management
  • Conflict management
  • Leadership
  • Analytical Ability
  • Ability to remain calm in adverse situation


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