Central Operations Support Specialist
2 weeks ago
Job Title: Central Operations Support Specialist
The Central Operations Support Specialist will be responsible for remotely supporting the daily operations of sellers, including monitoring metrics, providing support to sellers, and managing stakeholders. This role requires someone with a high level of ownership and a willingness to take on new challenges.
Key Responsibilities:
- Remotely monitor the efficient functioning of assigned sites via various channels.
- Liaise between field executives, sellers, and internal agencies for efficient execution of operations.
- Train and direct sellers for execution and adherence of norms and practices.
- Develop and deploy SOPs, analyze data, and propose features and processes to improve the seller experience.
Requirements:
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, or statistics.
- Experience with Excel.
- Experience with SQL (desired).
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