Customer Success Advocate

2 days ago


Mumbai, Maharashtra, India Apport Software Solutions Private Limited Full time
About the Role

We are seeking a skilled Customer Success Advocate to join our team at Apport Software Solutions Private Limited. As a key member of our sales acceleration commerce suite, you will play a vital role in empowering businesses to convert conversations into sales on customer-first channels like WhatsApp.

As a Customer Success Advocate, you will be responsible for building and maintaining strong relationships with our clients, ensuring they have everything they need to succeed with our product. This includes providing exceptional customer service, training, and support to help them maximize their return on investment.

You will work closely with our success and sales teams to identify opportunities for growth and improvement, and develop strategic plans to address any challenges or concerns our clients may have. Your ultimate goal will be to ensure that our clients achieve their business objectives and continue to thrive with our product.



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