Infrastructure Analyst

4 weeks ago


Bengaluru, Karnataka, India Oracle Full time

Oracle Health Applications & Infrastructure Job Description

We are seeking a highly skilled Systems Analyst 2-IT (IC2) with strong SQL and advanced MS Excel knowledge to join our Oracle Health Applications & Infrastructure team. This critical role will manage configuration tickets, process change requests, and oversee user management, focusing on Millennium Build Configuration.

Key Responsibilities:

Our ideal candidate will handle daily system operations, triage, and SCRUM Master tasks, implementing and supporting technical solutions, and contributing to Automation, Upskilling, and Roadmap Initiatives. They will also mentor associates, lead team discussions, and manage stakeholder communications, prioritizing multiple Jira and Remedy tickets, and resolving issues efficiently.

Requirements:

The successful candidate will possess proficiency in SQL, MS Excel, and automation scripting, with knowledge of Millennium tools, Tech-portal, Remedy, and Jira, as well as experience in Agile methodologies and self-directed learning. They will also have Service Management and Change Management experience (3+ years) and Cloud solutions experience, particularly OCI.

Benefits:

As a member of our team, you will have the opportunity to work in a dynamic and entrepreneurial environment, contributing to the development of a world-class engineering center. You will be part of a team that values excellence, creativity, and innovation, and will have the chance to develop your skills and expertise in a fast-paced and challenging role.

How to Apply:

Apply today to join our team and be part of this exciting opportunity to shape the future of Oracle Health Applications & Infrastructure.

Oracle is an Equal Employment Opportunity Employer and welcomes applications from diverse candidates.

Provide support to internal users of Oracle Applications and legacy applications and ensure maximum efficiency in the use of those applications. Respond to requests for support by users. Test and coordinate testing of new releases of Oracle Applications. Log bugs against applications and follow up with IT and Development. Monitor future applications releases. Train users on features of applications. Maintain applications responsibilities based on work group of user. Act as reporting resource. Represent users at Data Center meetings, user meetings at quarter end and whenever necessary.



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