Administrative Assistant

3 weeks ago

Mumbai, Maharashtra, India AccorHotel Full time
Job Title: F&B Administrative Assistant

Fairmont Mumbai is seeking a dynamic and detail-oriented F&B Administrative Assistant to join our Food & Beverage team. The F&B Administrative Assistant will provide crucial support to the Food & Beverage department by managing administrative tasks efficiently and ensuring smooth operations.

Key Responsibilities:

  1. Administrative Support
  • Assist in the daily administrative tasks of the Food & Beverage department, including but not limited to filing, data entry, and maintaining records.
  • Manage correspondence, emails, and phone calls efficiently, ensuring timely responses and proper documentation.
  • Coordinate meetings, appointments, and reservations for F&B management and staff.
Documentation and Reporting
  • Prepare and maintain accurate reports, spreadsheets, and presentations as required by the F&B management team.
  • Assist in compiling data and information for budget planning, inventory management, and other F&B operational needs.
  • Ensure all documentation is organized, up-to-date, and easily accessible.
Event Coordination
  • Support the coordination and execution of F&B events, including meetings, conferences, and special occasions.
  • Assist in liaising with clients, vendors, and internal departments to ensure all event requirements are met.
  • Provide onsite support during events as needed, ensuring smooth operations and guest satisfaction.
Communication and Collaboration
  • Act as a liaison between the F&B department and other hotel departments to facilitate effective communication and collaboration.
  • Communicate effectively with internal teams to ensure all F&B-related tasks and requests are addressed promptly and accurately.
  • Foster a positive working environment by maintaining open communication and providing support to colleagues as needed.
Compliance and Quality Assurance
  • Ensure compliance with hotel policies, procedures, and standards, particularly regarding F&B operations.
  • Assist in conducting regular quality assurance checks to uphold service standards and guest satisfaction.
  • Identify areas for improvement and suggest solutions to enhance efficiency and effectiveness within the F&B department.

Qualifications:

  • Diploma in Hospitality Management preferred.
  • Proven experience in administrative support roles, preferably within the hospitality industry.
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
  • Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
  • Exceptional attention to detail and accuracy in data management and documentation.
  • Excellent communication and interpersonal skills with the ability to interact effectively with diverse stakeholders.
  • Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and willingness to take on new challenges.
  • Prior experience in food and beverage operations or event coordination is an asset.

Remote Work: No

Employment Type: Full-time

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