Travel Operations Expert

5 days ago


Gurgaon, Haryana, India IGT Solutions Full time

About IGT Solutions

IGT Solutions is a next-gen customer experience (CX) company, dedicated to simplifying complex customer interactions while delivering seamless experiences. Our expertise lies in providing integrated BPM, Technology and Digital Services & Solutions for clients across industries.

Salary Range: ₹2.5 lakhs - ₹3.5 lakhs per annum

About the Role

We are seeking a highly skilled Travel Operations Expert to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in using GDS systems. Strong analytical and problem-solving skills are essential in this role.

Responsibilities

  • Provide knowledgeable answers to customers' questions related to visa filing
  • Communicate effectively with internal departments to meet customers' needs
  • Data entry in various platforms
  • Solving queries of customers

Benefits

  • 100% customer service focus
  • Blended process in international travel operations
  • Rotational shifts & week offs
  • Both side transport facility (with a minimal deduction)
  • 5 days working

Requirements

  • 1 year of Travel GDS experience is mandatory (Sabre preferred) on papers
  • Strong analytical and problem-solving skills
  • Excellent communication skills, both written and verbal

About IGT Solutions (IGT)

At IGT Solutions, we believe in empowering our employees to deliver exceptional customer experiences. With 23 delivery centers across the globe, we offer a dynamic and supportive work environment that fosters growth and development. Join us in shaping the future of customer experience.



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