Patient Access Representative
1 week ago
About CorroHealth: Driving Excellence in Healthcare
We are seeking an experienced Patient Access Representative to join our team as a Denials Specialist. This role offers the opportunity to make a meaningful impact on patient care and contribute to our organization's mission.
Job Summary:
The Patient Access Representative will be responsible for managing day-to-day activities related to denials processing, claims follow-up, and customer service. This includes reviewing emails for updates, documenting notes in software and spreadsheets, taking appropriate action, and escalating issues to supervisors when necessary.
Key Responsibilities:
- Process and manage denial letters from insurance carriers
- Communicate with patients and healthcare providers to resolve issues and obtain necessary information
- Maintain accurate records and documentation in software and spreadsheets
- Identify and escalate complex issues to senior staff members
- Update production logs to track progress and performance
Requirements:
- 1-4 years of experience in a similar role or industry
- Excellent communication and interpersonal skills
- Basic computer skills and proficiency in software applications
- Familiarity with RCM (Revenue Cycle Management) principles and Epic software
Preferred Qualifications:
- Understanding of client requirements and project specifications
- Able to meet productivity targets and deadlines
- Dedication to delivering high-quality results and exceeding expectations
- Ability to work effectively in a fast-paced environment and adapt to changing priorities
Compensation Package:
We offer a competitive salary range of $45,000 - $65,000 per year, commensurate with experience. Our compensation package includes benefits that promote work-life balance, professional growth, and overall well-being.
Equal Opportunity Statement:
CorroHealth is committed to creating an inclusive and diverse work environment where all employees feel valued and respected. We welcome candidates from diverse backgrounds and perspectives and are dedicated to fostering a culture of inclusivity, respect, and open communication.
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