Reservation Associate

4 weeks ago


Delhi, Delhi, India Career Craft Consultants Full time

Job Title: Reservation Associate

We are seeking a skilled individual to handle all incoming and outgoing room reservation requests, ensuring seamless service for our guests.

Key Responsibilities:

  1. Process reservation requests, changes, and cancellations in a timely and courteous manner.
  2. Determine suitable room types and verify availability.
  3. Provide exceptional service, arranging all necessary services for guests.
  4. Prepare statistical reports on room occupancy and average room rate.

Requirements:

  1. Higher School Certificate (HSC) minimum.
  2. At least 1-2 years of experience in hotel environment.
  3. Positive attitude, charming, and analytically capable.
  4. Excellent command of oral and written English and French.
  5. Sound knowledge of Microsoft Office tools.


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