Technical Content Specialist

2 days ago


Bengaluru, Karnataka, India Thermo Fisher Scientific Full time

About the Role

Thermo Fisher Scientific is seeking an experienced Technical Content Specialist to join our team. As a key member of our documentation team, you will be responsible for creating high-quality user documentation for our analytical instruments.

Job Description

We are looking for a highly skilled technical writer with experience in writing topic-based content for software and hardware installation, maintenance instructions, troubleshooting, and training materials. The ideal candidate will have a strong background in technical communication, chemistry, biochemistry, or a related field.

The successful candidate will work closely with scientists, engineers, product evaluation teams, project managers, and product managers to capture information and ensure accuracy. You will be responsible for developing documentation plans, writing topic-based reusable content, and participating in peer reviews of user documentation.

Key Responsibilities

  • Develop, manage, and maintain user documentation to facilitate the use of our products and services.
  • Research and write hardware and software documentation for analytical instruments, including liquid, gas, or ion chromatographs, and mass spectrometer.
  • Create new animations and update existing ones to explain workflows, installation, and maintenance procedures.
  • Work closely with cross-functional teams to capture information and ensure accuracy.
  • Participate in initiatives to improve the documentation process.
  • Participate in peer reviews of user documentation.
  • Develop documentation plans and write topic-based reusable content.

Qualifications

  • Degree in technical communication, chemistry, biochemistry, or a related field with an emphasis on technical documentation, or equivalent years of relevant experience.
  • Minimum of 7+ years as a technical writer.
  • Experience in writing topic-based content for software and hardware installation, maintenance instructions, troubleshooting, and training materials, including standard operating procedures, manuals, or Help systems.
  • Familiarity with Darwin Information Type Architecture (DITA)-based CCMS and authoring tools.
  • Ability to collaborate well with cross-functional teams.
  • Strong communication skills and excellent English writing abilities.
  • Highly organized with attention to detail.

Salary

$115,000 - $135,000 per year, depending on experience.

Benefits

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Tuition reimbursement program.


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