Customer Service Representative

3 weeks ago


Bareilly, Uttar Pradesh, India IGT Solutions Full time

IGT Solutions is Hiring

We are looking for highly skilled and motivated individuals to join our team as Customer Service Representatives.

About the Role:

The successful candidate will be responsible for providing exceptional customer service to clients through various communication channels, including phone, email, and live chat.

Key Responsibilities:

  • Resolve Customer Queries: Respond promptly to customer inquiries, resolving issues in a timely and professional manner.
  • Process Transactions: Accurately process customer transactions, including bookings, cancellations, and changes.
  • Maintain Records: Ensure accurate and up-to-date records of customer interactions and transactions.

Requirements:

  • Education: A graduate degree from a recognized institution.
  • Experience: 0-4 years of experience in a customer-facing role.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Compensation and Benefits:

The salary range for this position is ₹25,000 - ₹50,000 per month, depending on experience. In addition to a competitive salary, we offer a range of benefits, including medical insurance, retirement savings plan, and paid time off.



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