Customer Service Representative
3 weeks ago
IGT Solutions is Hiring
We are looking for highly skilled and motivated individuals to join our team as Customer Service Representatives.
About the Role:
The successful candidate will be responsible for providing exceptional customer service to clients through various communication channels, including phone, email, and live chat.
Key Responsibilities:
- Resolve Customer Queries: Respond promptly to customer inquiries, resolving issues in a timely and professional manner.
- Process Transactions: Accurately process customer transactions, including bookings, cancellations, and changes.
- Maintain Records: Ensure accurate and up-to-date records of customer interactions and transactions.
Requirements:
- Education: A graduate degree from a recognized institution.
- Experience: 0-4 years of experience in a customer-facing role.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
Compensation and Benefits:
The salary range for this position is ₹25,000 - ₹50,000 per month, depending on experience. In addition to a competitive salary, we offer a range of benefits, including medical insurance, retirement savings plan, and paid time off.
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