Indore Customer Support Voice Representative
4 weeks ago
Job Summary:
We are seeking an experienced International Voice Customer Care Representative to join our team at Sana Search International. As a customer-centric professional, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service through phone, email, and other communication channels
- Resolve customer complaints and issues in a fair and timely manner
- Work collaboratively with other team members to achieve customer satisfaction goals
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers
Requirements:
- Bachelor's degree in a related field or equivalent experience
- Excellent verbal and written communication skills
- Ability to multitask and handle multiple customer interactions simultaneously
- Basic computer skills and familiarity with smartphone applications
Working Hours:
5.5 days per week, 9.5 hours per day, with rotational shifts and week offs. Majorly night shifts.
Salary and Benefits:
Full-time salary: 35,000
Language: English (Required)
Requirements:
Excellent command over English
Freshers are also welcome.
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