WFM Executive

Please find the JD below :We are seeking a highly motivated and well-spoken Business Consultant to join our team at Intellicus Technologies.This role is focused on Workforce Management (WFM) and requires a minimum of 5 years of experience in WFM roles, covering all stages of forecasting, capacity planning, rostering, and scheduling.The ideal candidate will...

Job Description:This role is for an experienced Business Consultant who can organize and execute assigned business projects on behalf of clients according to client's requirements.Key Responsibilities:Meeting with assigned clients when needed and performing initial assessments of problematic situations.Collecting information about the client's business...

Job Title: WFM Executive for Dialing PlatformAstra Global seeks a skilled WFM Executive to administer our dialing platform, ensuring efficient and effective dialer operations.Responsibilities:Campaign files upload and downloadReal-time monitoring of dialer to maintain idle and abandoned calls under thresholdCampaign level monitoringSetting up services and...

Business Consultant OpportunityWe are seeking a highly skilled Business Consultant to join our team at Intellicus Technologies. This role is focused on Workforce Management, where you will work closely with clients to understand their business needs and provide expert guidance on optimizing their workforce.Key Responsibilities: Execute business projects on...

Job Summary:This role is responsible for ensuring that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. The position also oversees various administrative duties to ensure accurate reporting, reporting structures, and system access.Key Responsibilities:Develop and maintain training plans...

Job Summary:This role is responsible for ensuring that resources are allocated to meet client forecasted call volume while achieving client, internal, and financial Key Performance Indicator (KPI) targets. The position also oversees various administrative duties to guarantee accurate reporting, reporting structures, and system access. Teams in multiple...

Job Summary:As a key member of the iQor team, the Senior Manager Workforce Management will be responsible for ensuring that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position requires strong leadership and analytical skills to manage various administrative duties and ensure...

Job Summary:iQor is seeking a highly motivated and experienced Senior Manager Workforce Management to join our team. As a Senior Manager Workforce Management, you will be responsible for ensuring that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets.Responsibilities:Develop and implement...

About the RoleiQor is seeking an experienced Workforce Management Director to lead our team in delivering exceptional customer experiences. This critical role involves ensuring that resources are allocated effectively to meet client forecasted call volume while meeting key performance indicators (KPIs).Key ResponsibilitiesForecasting and Scheduling: Develop...

As a Barclays WFM Officer you may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Key skills required for the role: - Real-time Management & Scheduling: - Trend analysis along with...

Please find the JD below : We are looking for a self-motivated and well-spoken inside sales representatives to join our sales team. Job Description: This role is for Business Consultant.- Should have minimum 5 and maximum 9 years of experience in WFM role where the applicant has worked for all stages of WFM (Forecasting, capacity plan, roster & schedule).-...

Position Executive or Sr. Executive Portfolio WFMInterview process1st Round Initial screening from HR 2nd Round With WFM Director Final Round Salary Closure with HR Job description We are looking for a competent Agent/Sr. agent as WFM executive, primarily...

Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures, and system access. Teams in multiple locations including off-shore analysts would...

**Responsabilities**: **Administration & Optimization** - Administer and configure the Salesforce Org based on best practices. - Manage all support requests and the administrative needs of our users. - Manage user roles, profiles, security, workflows, processes, interfaces, and process flows. - Design, develop, and maintain complex workflows rules,...