Kannada Customer Service Representative @ Bangalore
3 weeks ago
We are currently seeking a talented and skilled individual to join our team as a voice process executive in the banking sector, handling calls in Malayalam, Tamil, or Kannada with proficiency in English communication.
This is an excellent opportunity for freshers or experienced professionals looking for a stable career in customer support.
**Key Responsibilities:**
- Handle inbound customer calls with empathy and professionalism.
- Resolve customer queries efficiently and effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to achieve targets and improve customer satisfaction.
- Develop strong communication skills to interact with customers from diverse backgrounds.
- Work in a dynamic and fast-paced environment with opportunities for growth and development.
**Requirements:**
- Minimum 12th qualification.
- Excellent communication skills in English with fluency in Malayalam, Tamil, or Kannada.
- Ability to work in a team environment.
- Strong problem-solving and analytical skills.
- Proficiency in using software applications and technology.
**Benefits:**
- Competitive salary of ₹18,000 CTC (approximately ₹15,000 take-home pay).
- Opportunity to work in a supportive and inclusive team environment.
- Flexible working hours with a 6-day working week and 1-week off.
- Immediate joining available for the right candidate.
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