International Customer Service Representative

3 weeks ago


Ahmedabad, Gujarat, India Arise Solution (A Recruitment & Staffing Firm) Full time

Job Overview

We are seeking a talented and dedicated individual to work with Arise Solution (A Recruitment & Staffing Firm) as an International BPO. The successful candidate will be responsible for delivering exceptional customer service to our international clients.

Key Responsibilities

  • Handle customer inquiries and provide accurate information about our products and services
  • Assist clients with AR calling, voice process, and non-voice process activities
  • Maintain a high level of customer satisfaction by ensuring timely and effective resolution of issues
  • Process orders, payments, and returns accurately
  • Ensure compliance with company policies and procedures
  • Collaborate with cross-functional teams to improve processes and customer experience

Requirements and Qualifications

  • 1-3 years of experience in a similar role
  • Excellent communication skills in English
  • Strong customer service orientation
  • Ability to work independently and as part of a team
  • Good problem-solving and analytical skills
  • Knowledge of international BPO processes and practices
  • Familiarity with AR calling and voice/non-voice processes
  • Proficiency in using computer systems and applications
  • Flexibility to work in shifts
  • Ability to adapt to changing priorities and handle multiple tasks


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