Fraud Control Unit Assistant Manager

4 weeks ago

Bengaluru, Karnataka, India PayU Full time

About the Role

The Fraud Control Unit Assistant Manager will be responsible for managing the LEA queries and representations, enhancing internal processes to manage LEA requirements within timelines, and managing a team of 8-10 members. The role requires a person to be well-versed with the nodal functions of financial sectors and have good knowledge about Cybercrime/Banks.

About the Team

The Fraud Preventions & LEA management team under Risk Operations manages the LEA queries and resolutions through immediate responses and gathering requisite responses from different business units within PayU. The team consists of 8-10 members ranging from execs to Manager level employees who report to the Head of Investigations.

What You'll Be Doing

  • Assisting with the implementation of fraud and money-laundering prevention measures and processes internally within PayU India pursuant to experience and guidance gained during interactions with law enforcement agencies.
  • Creating internal procedures and processes for handling communications and correspondence with law enforcement agencies and liaising internally within the PayU India organization for collection of data, documents, and factual inputs for providing responses.
  • Dealing with RBI and Regulatory cases.
  • Dealing with Acquiring and issuing banks.
  • Risk monitoring for merchants.
  • Dealing with Cyber Police Officials & Banks on call and assisting them as per the requirement.
  • Dealing with direct merchants.

What We're Looking For

  • Graduate with experience in the same field is preferred.
  • Set daily employee objectives and schedules to achieve specific goals.
  • Monitor performance and report on progress.
  • Meet regularly with senior managers to develop and report on strategic plans for team objectives.
  • Track performance and conduct employee reviews.

About Us

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell, and operate online.

Our Commitment To Building A Diverse And Inclusive Workforce

We realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment for all of our people, communities, and customers. Our leaders are committed to creating an inclusive work culture which enables transparency, flexibility, and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU, we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.

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