IT Infrastructure Specialist

3 days ago


India Glidewell Dental Full time
Job Summary:

We are seeking an experienced IT Infrastructure Specialist to join our team at Glidewell Dental. This role is responsible for maintaining, remediating, and supporting our extensive IT environment, ensuring high availability of business-critical applications.

Duties and Responsibilities:
  • Maintain and support on-premise infrastructure to ensure high availability of applications
  • Perform system administration functions to support day-to-day operations
  • Own incident management by troubleshooting, isolating, and resolving production issues independently or in collaboration with cross-functional teams
  • Monitor, analyze, maintain, perform corrective actions, and restore on-premise, cloud, network, or VoIP-related services in a timely and accurate manner to eliminate/reduce production impact
  • Create monitors and work on projects to proactively prevent outages
  • Promote automation to replace manual processes and implement changes to improve processes and workflows
Requirements:
  • High diploma or equivalent
  • Bachelor's degree in Information Technology, Computer Science, or related field (preferred)
  • Minimum five years of experience in Information Technology and minimum three years of on-premise experience in an enterprise environment
  • Automation experience (Powershell, Python scripting, etc.) (highly preferred)
  • Experience with APM and monitoring tools such as DataDog, AppDynamics, SolarWinds, Nagios, and CloudWatch
  • Experience with Active Directory, VMWare, Nutanix, SAN, networking
  • Experience with on-call management tools like PagerDuty or OpsGenie
  • Experience working in a modern DevOps/SRE culture
Estimated Salary Range:

$120,000 - $180,000 per year, depending on experience

About Us:

Glidewell Dental is a leading provider of dental products and technology. We offer a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.



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