
Strategic Operations Leader
4 days ago
We are seeking an experienced Operations Manager to join our team. As a key member of the management team, you will be responsible for overseeing the strategic planning and execution of operations.
- The successful candidate will have a proven track record in managing complex logistics operations, including cargo planning, rate management, vessel coordination, inventory management, customer communication, operational oversight, and performance monitoring.
Key Responsibilities:
Cargo Planning & Execution- Develop and implement effective cargo movement strategies in alignment with customer requirements and vessel schedules.
- Ensure seamless coordination between internal teams and external stakeholders.
- Lead the process of rate quotation and negotiation, ensuring competitive pricing while maintaining profitability.
- Approve and standardize rate offerings based on market trends and operational feasibility.
- Ensure timely allocation of bookings in the EBMS system and with carriers.
- Collaborate with the planning team to secure space, including feeder service requirements when necessary.
- Monitor carrier bookings, ensuring timely updates of rates in the system and vessel/voyage information before release.
- Supervise coordination with the inventory and MNR teams for container allocation, including arranging Empty Container and CSC certificates as per carrier requirements.
- Optimize container inventory planning to meet customer demands and minimize turnaround time.
- Ensure customers receive updated vessel schedules based on cargo readiness.
- Drive efficient communication with customers regarding container pickup status, required documentation, and compliance with List & VGM cut-offs.
- Oversee coordination for ODC permissions with operations and carriers, ensuring smooth container gate-in processes.
- Ensure booking forecasts are aligned with planned vessel schedules.
- Validate and approve any dimension changes, liaising with pricing teams for revised rate approvals.
- Supervise the linking of SOC/COC containers with carriers to ensure seamless operations.
- Drive operational excellence by monitoring key performance metrics across planning, execution, and customer service functions.
- Implement process improvements to enhance efficiency, cost-effectiveness, and customer satisfaction.
- Ensure timely ON-BOARD confirmation is shared with customers.
- Direct the planning and operations team to complete RCVS and LODF entries post-shipment confirmation.
About Us:
We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
Requirements:
- Degree in Logistics, Supply Chain Management, or related field.
- Minimum 5 years of experience in operations management, preferably in the logistics industry.
- Proven track record in managing complex logistics operations, including cargo planning, rate management, vessel coordination, inventory management, customer communication, operational oversight, and performance monitoring.
Benefits:
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
What We Offer:
We provide a dynamic and supportive work environment, with opportunities for professional growth and development.
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