Logistics Specialist

5 days ago

Guwahati, Assam, India beBeeSupplyChain Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Supply Chain Operations Manager

About Us

Pilgrim is a leading beauty and personal care brand that offers a wide range of products across face care, haircare, skincare, makeup, and fragrances. We are committed to delivering high-quality products that meet our customers' expectations.

Job Description:

  • Track the end-to-end order journey for all B2C and B2B orders, from order creation to delivery.
  • Record, track & regularly review Warehouse & Delivery Partners' performance against aligned Service Level Agreements (SLAs) & suggest areas for improvement to the teams.
  • Coordinate with logistics partners to ensure on-time and accurate pickups from the Warehouse and deliveries to the Customers.
  • Take complete ownership of B2B customer documentation.
  • Share regular projections with the Warehouse & Delivery Partner teams for better planning & execution.
  • Anticipate any risks proactively & work with the relevant teams to resolve & restrict negative impact

Maintaining Performance Reports & Dashboards

  • Fills Rate performance On shelf & Warehouse availability.
  • Order to delivery Turn around Time (TAT)
  • Cost performance
  • Inward performance & accuracy

Warehouse Standard Operating Procedure (SOP) Deployment

  • Ensure that the company SOPs are being diligently followed across the warehouse irrespective of new employees working on the process.
  • Guiding the Warehouse & Delivery Partner staff in case of any queries, concerns, special circumstances.
  • Conducting periodic and regular inventory audits and cycle counts to maintain inventory accuracy & evaluate process adherence.
  • New Logistics Partners Identification & Onboarding
  • Identify new partners basis market feedback & proven performance to deploy, track & build logistics network for optimal delivery performance.

Experience & Skills

  • Bachelors Degree in relevant field
  • 2 to 5 years of experience in the Supply Chain Management field.
  • Basic Understanding of Warehousing & Logistics operations.
  • Computersavvy with a working knowledge of MS Excel

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