Data-Driven Retail Operations Manager

1 day ago


Mumbai, Maharashtra, India mCaffeine Full time

About Us/Company Overview:

mCaffeine is a pioneering caffeinated personal care brand in India, offering an exciting range of products tailored for young and aspiring millennials. We believe in breaking free from traditional beauty biases and redefine what beauty means to us. At mCaffeine, we never sell insecurities. Our goal is to make beauty accessible to all, regardless of skin tone or gender.

We are looking for a highly skilled Data-Driven Retail Operations Manager to join our team. The successful candidate will be responsible for streamlining data-driven processes within retail operations, creating comprehensive reports, dashboards, and analysis tools that drive business decisions, optimize retail performance, and enhance customer experience.

Job Description

The ideal candidate will have 4-6 years of experience in MIS, data analysis, or retail analytics, preferably within the personal care or FMCG sector. Proficiency in SQL, Excel (advanced level), Power BI, or Tableau is a must. Strong analytical skills, excellent communication, problem-solving, and stakeholder management skills are essential for success in this role.

Key Responsibilities:

  • Collect, process, and analyze retail data to generate actionable insights.
  • Develop and maintain daily, weekly, and monthly reports for retail performance, sales, and inventory.
  • Ensure data accuracy and integrity across all reporting platforms.
  • Design and implement dashboards using BI tools for real-time decision-making.
  • Identify trends and patterns in retail operations to suggest improvements.
  • Collaborate with the retail team to understand data needs and create custom solutions.
  • Monitor and report on key performance indicators (KPIs) such as sales performance, stock levels, and customer satisfaction.
  • Identify gaps in retail processes and propose data-driven improvements.
  • Implement automation solutions for routine reporting tasks.

Benefits: We offer a competitive salary range of ₹50 lakh - ₹75 lakh per annum, commensurate with experience, and a dynamic work environment that fosters growth and development.

Required Skills & Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Business Analytics, or related field.
  • Strong analytical skills, excellent communication, problem-solving, and stakeholder management skills.
  • Proficiency in SQL, Excel (advanced level), Power BI, or Tableau.


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