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Senior Business Relationship Manager
1 month ago
Role: Customer Success Manager
Key Responsibilities:
- We are looking for a seasoned professional to drive customer success and retention for our clients at AideWiser SolTek.
- Key account growth specialist will be responsible for building and maintaining strong relationships with our clients.
- This role requires a strong understanding of customer needs and the ability to develop tailored solutions to meet those needs.
- Key Responsibilities include:
- Bachelor's degree in business, marketing, or a related field is required.
- At least 1+ years of experience in customer success or account management is necessary.
- Experience with the SaaS industry is a must.
- Strong communication and interpersonal skills are essential.
- Ability to build strong relationships with customers and drive customer satisfaction.
- Excellent problem-solving skills and ability to think creatively to resolve issues.
- Proven track record of improving customer satisfaction and NPS/CSAT scores.
- Strong project management skills and ability to prioritize competing demands.
- Knowledge of SaaS products and technology is preferred.
- Hands-on experience in stakeholder management is required.
Why Choose Us?
AideWiser SolTek is a leading provider of innovative solutions to our clients. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
