Global Banking Operations Lead
4 days ago
Company Overview: Acuity Knowledge Partners is a leading provider of knowledge process outsourcing solutions to the financial services industry.
Salary: ₹30-50 Lacs per annum (estimated), depending on experience and qualifications.
About the Role:
- We are seeking an experienced loan servicing professional to lead our global banking operations team.
- You will be responsible for facilitating teams to critically review and manage loans, treasury & cash management services, and trade finance operations for efficiency, effectiveness, and simplification.
- You will manage large teams, ensuring overall governance from processing, training, and learning & development requirements.
- You will identify risks and issues in business processes and systems and provide training programs on new processes as needed.
- You will demonstrate aptitude to challenge current processes by understanding the target operating model and suggest solutions to bring efficiencies in the process.
- You will establish a culture of continuous process improvements, identifying opportunities for improving quality and controls, ideas to eliminate waste, and improving both efficiency and effectiveness.
- You will act independently to determine methods and procedures on new or special assignments. Use professional concepts in developing resolution to moderately complex issues.
- You will establish and maintain constructive working relationships and keep stakeholders informed of progress or status, addressing the underlying needs and providing solutions.
- You will display sound understanding of cost of operations and consciously strive for opportunities to drive the cost down without impacting delivery.
- You will demonstrate good acumen for creating sales and marketing strategies for new business development.
- You will ensure compliance with data governance policies, standards, and operational procedures.
Requirements:
- 14-20 years' experience managing operations in a global banking / financial services environment with 8+ years people management.
- Ability to critically analyze data quality traction and management, risk, and compliance traction and reporting.
- Display complete ownership and accountability for business outcomes and for management of risk exposure.
- Exhibit strong relationship with senior stakeholders/partners globally.
- Ability to work in a matrix environment and manage multiple competing priorities.
- Strong stakeholder management, networking, and relationship management skills.
- Excellent communication, planning, and organizing skills.
- Excellent verbal, written, and interpersonal communication skills.
- Commerce Graduate/MBA (Finance).
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