Site Operations Manager for Corporate Facilities
2 weeks ago
JLL is empowering a brighter future through innovative real estate services.
We're seeking a skilled Site Operations Manager to oversee corporate facilities operations, ensuring seamless day-to-day management and exceptional client satisfaction.
Job SummaryThis role involves managing all aspects of soft service delivery, including cleaning, landscaping, events, inventory management, and facility consumables. The successful candidate will be responsible for achieving key performance indicators, delivering high-quality results, and exceeding client expectations.
Key Responsibilities- Manage daily operations, including soft services, waste management, and inventory control
- Ensure compliance with JLL's minimum audit standards
- Develop and implement annual management plans, meeting client-set key performance indicators
- Monitor vendor performances and suggest improvement plans
- Prepare and submit timely reports, including daily, weekly, and monthly summaries
To succeed in this role, you'll need:
- A degree in hospitality management or a related field, with 5-6 years' experience in facilities operation
- Strong knowledge of FM business, particularly in large corporate clients
- Excellent communication skills, with the ability to communicate technical issues to less able colleagues, clients, and vendors
JLL provides a dynamic work environment where you can grow and develop your skills. Our Total Rewards Program includes competitive pay, benefits, and opportunities for advancement. If you're passionate about delivering exceptional results and exceeding client expectations, join our team as a Site Operations Manager.
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