Credit Decision Specialist
18 hours ago
Role Overview:
We are seeking a skilled Credit Decision Specialist to join our team in the Australian Mortgage Underwriting domain.
About the Role:
The ideal candidate will be responsible for reviewing and approving home loan applications in a timely manner. This includes customer onboarding, verifying key information, reviewing credit history and affordability, and confirming sufficient loan security.
Key Responsibilities:
- Reviewing documentation provided by customers to ensure applications meet policy requirements
- Providing exceptional internal and external customer service by responding to, managing, and resolving customer enquiries, complaints, and issues
- Applying sound risk management practices by identifying and responding to business risks
- Processing transactions within agreed turnaround times and maintaining consistent accuracy in a high-volume environment
- Collaborating with the team to identify opportunities for continuous improvement and enhance the customer experience
Requirements:
- Bachelor's or Master's degree in any field
- 2+ years of experience in credit decision-making or mortgage loan underwriting in the Australian mortgage domain
- Strong understanding of Australian lending regulations
- High levels of attention to detail and accuracy
- Excellent communication skills to interact with internal and external stakeholders
- Able to work independently and prioritize tasks in a fast-paced environment
What We Offer:
- Competitive salary: $80,000 - $120,000 per annum
- Opportunities for career growth and professional development
- Flexible working hours and a supportive team environment
About Us:
HCLTech is a leading technology company that offers a range of services and solutions to businesses worldwide. We value innovation, teamwork, and customer satisfaction, and we strive to create a positive impact in the communities we serve.
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