Strategic Operations Director

3 hours ago


India Genpact Full time
Job Description

We are seeking a highly experienced and strategic leader to join our team as an Assistant Vice President, Operations. As a key member of our organization, you will be responsible for driving business results, improving processes, and delivering exceptional outcomes.

About the Role

In this critical role, you will oversee the day-to-day operations of our Accounts Payable function, ensuring predictable output and maintaining key business metrics. You will work closely with senior client stakeholders to understand their evolving needs and develop solutions that drive business growth.

You will leverage your expertise to build and maintain efficient delivery architectures, driving business results aligned with client priorities. Your ability to challenge the status quo and discover process improvement opportunities will be essential in driving continuous improvement.

About Us

Genpact is a global professional services and solutions firm dedicated to shaping the future of businesses worldwide. With a workforce of over 125,000 people across 30+ countries, we deliver innovative solutions that transform enterprises and improve lives.

Responsibilities
  • Ownership of day-to-day Operations to deliver predictable output and oversee key business metrics like aging and supplier escalations.
  • Actively engage with senior client stakeholders to understand the ever-changing business needs.
  • Leverage your experience to proactively build and maintain an efficient and effective delivery architecture to drive business results in line with client's prioritized objectives.
  • Challenge the status quo to constantly discover process improvement opportunities.
Qualifications

We seek a seasoned professional with:

  • MBA in Finance or qualified CA (Chartered Accountant) with rich experience in a similar role.
  • Proven analytical and quantitative skills and an ability to use hard data and metrics optimize Operations.
Preferred Qualifications/ Skills
  • Proven understanding of I2P concepts, processes, key controls, and ability to manage a large team in a remote environment.
  • Exposure in a large scale, complex Retail environment with an understanding of business life cycle.
  • Passionate about solving problems, and tenacity to develop ideas in a fast-paced environment.
  • Excellent communication skills – verbal and written – ability to interact with and influence global audience.
  • Ability to prioritize multiple concurrent projects while still delivering timely and accurate results.
  • Open minded with ability to encourage people, question status quo and challenge the team to do better every day.
Benefits

As an equal opportunity employer, Genpact offers a dynamic work environment that values diversity, inclusion, respect, and integrity. Our comprehensive benefits package includes competitive compensation, health insurance, retirement plans, and more. We also offer opportunities for professional growth and development through training programs and mentorship initiatives.



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