Customer Service Operations Lead
1 day ago
Tata Consultancy Services is seeking a Customer Service Operations Lead to join their team in Kolkata.
Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum.
Job Description:
The ideal candidate will have 4-8 years of experience in customer service and operations management, with a strong analytical background that enables them to analyze and standardize workflow activities across their team.
Key Responsibilities:
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Head of Customer Service Operations
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india VRL LOGISTICS LTD Full timeKey Responsibilities:1. Lead & Strategize:Develop and implement customer care strategies that enhance satisfaction, loyalty, and efficiency across the customer life-cycle.2. Process Optimization:Continuously refine and streamline customer service processes to ensure quick response times and issue resolution.Endeavor to reduce operational inefficiencies.3....
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Ladies Who Lead | Event Operations
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Event Operations
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