Front Desk Coordinator
3 weeks ago
We are seeking a highly skilled and friendly Front Office Executive to be the face of our company, Cemech Lexury Paints, for all visitors and clients.
The ideal candidate will possess excellent communication and people skills, with the ability to deal with complaints and provide accurate information in a customer-oriented approach.
The Front Office Executive will be responsible for maintaining a tidy and presentable front desk, greeting and welcoming guests, and answering questions and addressing complaints.
The successful candidate will also be proficient in English (oral and written) and have excellent knowledge of MS Office, especially Excel and Word.
In addition to these skills, the ideal candidate will have a proven experience as a front desk representative, agent or relevant position, familiarity with office machines, knowledge of office management and basic bookkeeping, and strong organizational and multi-tasking abilities.
Key Responsibilities:
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages, and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels, and checking, sorting, and forwarding emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned
Requirements:
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
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