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Support Engineer III

1 month ago

Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time
Job Title: Support Engineer III

About the Role:

We are seeking a highly skilled Support Engineer III to join our team at ADCI - Tamil Nadu. As a Support Engineer III, you will be responsible for providing technical support and troubleshooting services to our customers. You will work closely with our development and QA teams to identify and resolve complex technical issues.

Key Responsibilities:

  • Provide technical support and troubleshooting services to customers
  • Work closely with development and QA teams to identify and resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with cross-functional teams to improve operational efficiency and reduce support issues
  • Participate in design reviews to identify and mitigate support risks

Requirements:

  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix and scripting in modern programming languages
  • Knowledge of web services, distributed systems, and web application development

Preferred Qualifications:

  • Experience troubleshooting and maintaining hardware and software RAID
  • Experience with REST web services, XML, and JSON

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.