Business Solutions Specialist
3 weeks ago
Company Overview
Revolution Software Services Pvt. Ltd. is a leading provider of software solutions and services, headquartered in Jaipur, Rajasthan. With over a decade of experience, the company offers high-quality and reliable solutions in IT consulting, offshore web development, mobile application development, and business applications, including e-commerce and e-learning.
Job Overview
The Customer Relationship Management role at Revolution Software Services Pvt. Ltd. is a full-time position based in Jaipur. This position is ideal for freshers with 0 to 1 year of work experience. The CRM role involves managing customer relationships, addressing customer inquiries, and ensuring customer satisfaction through effective communication and problem-solving.
Key Responsibilities
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Strategizing to stay competitive.
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