Business Solutions Specialist

3 weeks ago


Jaipur, Rajasthan, India Revolution Software Services Pvt. Ltd Full time

Company Overview

Revolution Software Services Pvt. Ltd. is a leading provider of software solutions and services, headquartered in Jaipur, Rajasthan. With over a decade of experience, the company offers high-quality and reliable solutions in IT consulting, offshore web development, mobile application development, and business applications, including e-commerce and e-learning.

Job Overview

The Customer Relationship Management role at Revolution Software Services Pvt. Ltd. is a full-time position based in Jaipur. This position is ideal for freshers with 0 to 1 year of work experience. The CRM role involves managing customer relationships, addressing customer inquiries, and ensuring customer satisfaction through effective communication and problem-solving.

Key Responsibilities

  1. Building and maintaining profitable relationships with key customers.
  2. Overseeing the relationship with customers handled by your team.
  3. Resolving customer complaints quickly and efficiently.
  4. Keeping customers updated on the latest products in order to increase sales.
  5. Meeting with managers in the organization to plan strategically.
  6. Expanding the customer base by upselling and cross-selling.
  7. Understanding key customer individual needs and addressing these.
  8. Conducting business reviews using CRM programs.
  9. Strategizing to stay competitive.


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