Key Retail Operations Specialist
3 days ago
Are you a detail-oriented professional with a passion for retail operations and product management?
We are seeking a highly skilled Key Retail Operations Specialist to join our team at Āroka. As a Junior Merchandiser, you will play a key role in ensuring smooth operations and driving growth for both online and offline retail channels.
About the RoleThis is a full-time position that requires strong analytical and problem-solving skills. The ideal candidate will have a solid understanding of merchandising, retail operations, and product selection. You will be responsible for:
- Onboarding and managing offline and online stores aligned with brand aesthetics
- Curate store lists for collaboration and manage product selection and dispatch
- Coordinate with stores on stock delivery timelines, sales performance, and returns
- Create and maintain sales reports; ensure accurate invoicing with accounts
- Onboard retail brands and manage product listings on partner websites
- Share high-resolution images, lookbooks, and influencer content with stores
- Monitor and update product details on online platforms (pricing, descriptions)
- Coordinate logistics, marketing, and sales for popup events and manage order fulfillment
- Process and track online and offline orders, ensuring timely delivery and invoicing
- Handle returns, exchanges, and customization requests from stores and clients
- Collaborate with production teams to ensure stock availability and timely dispatch
- Update inventory on Shopify and physical stores; track sales data and stock levels
- Follow up with stores for sales reports, manage purchase orders, and handle invoicing
To succeed in this role, you will need:
- A strong understanding of merchandising, retail operations, and product selection
- The ability to analyze sales data and manage inventory efficiently
- Excellent communication skills (written and verbal) for collaboration
- Experience with managing product listings and content on e-commerce platforms
- Knowledge of order management, inventory control, and invoicing processes
- Strong problem-solving abilities and adaptability to changing priorities
- Proficiency in Excel and data management for reporting and tracking
- A high attention to detail in managing product data, sales reports, and orders
- Ability to work effectively with cross-functional teams (production, logistics, accounts)
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.
About the CompanyĀroka is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. We offer a collaborative and supportive work environment that encourages growth and development.
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