Key Retail Operations Specialist

3 days ago


Mumbai, Maharashtra, India Āroka Full time

Are you a detail-oriented professional with a passion for retail operations and product management?

We are seeking a highly skilled Key Retail Operations Specialist to join our team at Āroka. As a Junior Merchandiser, you will play a key role in ensuring smooth operations and driving growth for both online and offline retail channels.

About the Role

This is a full-time position that requires strong analytical and problem-solving skills. The ideal candidate will have a solid understanding of merchandising, retail operations, and product selection. You will be responsible for:

  • Onboarding and managing offline and online stores aligned with brand aesthetics
  • Curate store lists for collaboration and manage product selection and dispatch
  • Coordinate with stores on stock delivery timelines, sales performance, and returns
  • Create and maintain sales reports; ensure accurate invoicing with accounts
  • Onboard retail brands and manage product listings on partner websites
  • Share high-resolution images, lookbooks, and influencer content with stores
  • Monitor and update product details on online platforms (pricing, descriptions)
  • Coordinate logistics, marketing, and sales for popup events and manage order fulfillment
  • Process and track online and offline orders, ensuring timely delivery and invoicing
  • Handle returns, exchanges, and customization requests from stores and clients
  • Collaborate with production teams to ensure stock availability and timely dispatch
  • Update inventory on Shopify and physical stores; track sales data and stock levels
  • Follow up with stores for sales reports, manage purchase orders, and handle invoicing
About the Requirements

To succeed in this role, you will need:

  • A strong understanding of merchandising, retail operations, and product selection
  • The ability to analyze sales data and manage inventory efficiently
  • Excellent communication skills (written and verbal) for collaboration
  • Experience with managing product listings and content on e-commerce platforms
  • Knowledge of order management, inventory control, and invoicing processes
  • Strong problem-solving abilities and adaptability to changing priorities
  • Proficiency in Excel and data management for reporting and tracking
  • A high attention to detail in managing product data, sales reports, and orders
  • Ability to work effectively with cross-functional teams (production, logistics, accounts)
About the Salary

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.

About the Company

Āroka is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. We offer a collaborative and supportive work environment that encourages growth and development.



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